PATCH /groups/{groupId}/settings not adjusting entry_exit_chime to "none"

API and Webhooks
1

During testing when using patch /groups/{groupId}/settings to adjust a variety of settings, the entry/exit chime setting does not change when set to “none”

I do not get any error message about “none” not being an accepted string but when checking on the group settings the chime is still set to on

JWT

“in_meeting”: {
“e2e_encryption”: true,
“chat”: true,
“private_chat”: false,
“auto_saving_chat”: true,
“entry_exit_chime”: “none”,
“record_play_own_voice”: false,
“feedback”: true,
“post_meeting_feedback”: true,
“co_host”: true,
“polling”: true,
“attendee_on_hold”: true,
“show_meeting_control_toolbar”: true,
“allow_show_zoom_windows”: true,
“annotation”: false,
“whiteboard”: false,
“remote_control”: false,
“non_verbal_feedback”: false,
“breakout_room”: false,
“remote_support”: false,
“closed_caption”: false,
“far_end_camera_control”: false,
“group_hd”: true,
“virtual_background”: true,
“alert_guest_join”: true,
“auto_answer”: true,
“sending_default_email_invites”: true,
“use_html_format_email”: true,
“stereo_audio”: true,
“original_audio”: true,
“show_device_list”: false,
“only_host_view_device_list”: false,
“screen_sharing”: true,
“waiting_room”: false,
“show_browser_join_link”: true
}

Screen Shot 2020-07-09 at 10.38.38 am

2

setting it to “entry_exit_chime”: “all” does adjust it to on and Everyone but I cannot seem to make “none” have any impact on this setting

3

Hey @dmccreton,

Can you please try using the following request body JSON:

{
    "in_meeting": {
        "entry_exit_chime": "none"
    }
}

Let me know if that works or doesn’t work.

Thanks,
Tommy

4

hi @tommy

Doing entry_exit_chime on its own works fine which is good.
After some more testing it seems like one of the other commands is pushing the chime to on.

Regards,
Daniel

5

Hi @tommy

It seems that if you have “polling”: true in the script this causes the entry exit chime to turn on. Setting this to false does not have the same effect.

Regards,
Daniel

6

Hey @dmccreton,

That is a strange edge case! We will look into this.

Thanks,
Tommy