I have set up event subscriptions for meeting update and delete events in our App (which previously did not have this feature enabled), all is working well on the development endpoint I have supplied, but notifications are not being received on the production endpoint supplied.
Do we need to put in a “Request to upgrade” the app before the production notifications become available?
No notifications being received on production subscription endpoints
Which App Type (OAuth / Chatbot / JWT / Webhook)?
Is your app a published app? If so, then yes—you will need to request to upgrade in order for those updates to be reflected on production.
Let me know if this helps!
Thanks for the info, yes we are a published app (HMH Virtual Classroom).
Does this entail a full review again or is it a slim-lined process for upgrades?
I assume the app is still available for customers during the upgrade request lifecycle?
Good questions! Small updates like this do not require a full review—this should be fairly quick. And the app will remain accessible to customers during this process.
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