Receiving error code 11 in authentication

Meeting SDK iOS
1

Description
I am receiving error code 11 constantly in authenticating iOS SDK while running the sample code

Which iOS Meeting SDK version?
v5.7.1.645

Smartphone (please complete the following information):

  • Device: iPad
  • OS: iOS 14.7.1
2

Hey @nirmitdagly,

Thanks for using the dev forum!

This error comes from using an invalid JWT token. Can you check out this tutorial of how to make a sample JWT?

https://devsupport.zoom.us/hc/en-us/articles/360059893552-How-to-create-a-sample-JWT-for-the-Client-SDK

Thanks!
Michael

3

Thanks @Michael_Condon for your response.

I am able to resolve the error, and SDK authentication is getting successful now. I was using different date and time format in generating JWT token, and that was the issue.

However, I have a question here regarding the same. Currently, I am in a different time zone than the US. So is there any feasibility that I can use my local timezone to generate the JWT token, and it can be used in the SDK?

4

Hey @nirmitdagly,

Well, the times have to be in epoch format which is agnostic of timezone. So if you used your local time, and then converted it to epoch, it would still work.

Thanks!
Michael

5

This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.