Hey @shane.zoom, can you share your app name and ID so I can look at the logs?
The App ID is in the url when on your App settings in the Zoom Ap Marketplace.
Can you elaborate on this, I am not sure what you mean.
Thanks,
Tommy
Hey @shane.zoom, can you share your app name and ID so I can look at the logs?
The App ID is in the url when on your App settings in the Zoom Ap Marketplace.
Can you elaborate on this, I am not sure what you mean.
Thanks,
Tommy
Hey, the app id is Removed
For the user account, what I meant was if the user needed to have certain privileges, maybe?
Thanks @shane.zoom,
I am seeing a lot of refresh failures, including a token being revoked.
Make sure you are using the most recent refresh token each time. It changes every time you refresh your access_token.
If you would like me to help assist / debug further, please schedule a call:
Thanks,
Tommy
Hey, booked a meeting with you today.
See you then!
Thanks,
Tommy
Hey sorry had to reschedule as i thought it was at 4:30. Will talk with you tomorrow.
See you tomorrow!
Thanks,
Tommy
Hey @shane.zoom,
We have identified the issue on our end related to the OAuth access_token validation nbf time. This will be fixed in our December release. JIRA: ZOOM-118009
Thanks for your patience,
Tommy
Cool. Great to hear. Thanks for the update.
Happy to help!
Thanks,
Tommy
Thanks Tommy for the fast support.
Weāve also made some additions on our end to ensure that the OAUTH tokens are never invalid.
hey @tommy
so for now OAuth token refreshing seems completely broken until the December release? Is there just a specific case which is broken or all OAuth refresh token is broken? Iām completely unable to refresh the token.
If this is indeed the case, any chance to push this fix as a hotfix ?
is there any way to track ZOOM-118009 ?
Hey @alon, thanks for posting and using Zoom.
The refresh token flow is not completely broken, in a few cases the refresh timing is off.
What errors are you getting, I can help you get it working.
Thanks,
Tommy
iām getting {"reason":"Invalid Token!","error":"invalid_request"}
Hey @alon,
Can you please provide the url, params, and headers you are sending.
Also when refreshing an access_token, a new refresh_token is returned and must always be stored updated each time you refresh.
Thanks,
Tommy
Happy to help!
Thanks,
Tommy
Hi @tommy
I too am getting a 401 Unauthorized error when I try to refresh.
App Name: YuJa Enterprise Video Platform
App ID: ARSeJ_A3QkS5svlcjjPQZQ
POST:
URL: https://zoom.us/oauth/token
Params: grant_type=refresh_token&refresh_token="+ settings.getZoomRefreshToken()
Header:
Authorization: Basic base64{clientID:clientsecret}
(āContent-Typeā, āapplication/x-www-form-urlencodedā)
Additional Context:
The new Refresh token is being stored and used every time
Please let me know if you see anything wrong and if thereās any way you can help
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