Registrants & QAs query - Meeting is not found or has expired.


#1

I am querying the Registrants, Attendees, Q&As and Polls for webinar instance with id:

{

“webinar id”: 840370898,
“uuid”: “XJNpo/l9R/qiPSt9iS3zrQ==”,

}

Seems this webinar was deleted by the admin, but I’d like to retrieve its past performance reports.

According the API response, only the Polls and Attendees query returned the right data (even some are empty array), the Registrants and QAs query returned “Meeting NOT FOUND or EXPIRED” error.

Those query’s data format seems to be inconsistent for deleted webinar, Could you please explain and guide me how to retrieve the registrants and QAs data for the deleted webinars? Thanks.

 

 

------------- reference query and returned data ---------------

 

 

[1] registrants: return ERROR

https://api.zoom.us/v2/webinars/840370898/registrants?page_size=300&type=past

return error:

{
“code”: 3001,
“message”: “Meeting 840370898 is not found or has expired.”
}

 

[2] polls:  returns DATA

https://api.zoom.us/v2/report/webinars/XJNpo/l9R/qiPSt9iS3zrQ==/polls?type=past

return data:

{
“id”: 840370898,
“uuid”: “XJNpo/l9R/qiPSt9iS3zrQ==”,
“start_time”: “2018-08-06T01:24:35Z”,
“questions”:
}

 

[3] QAs: return ERROR

https://api.zoom.us/v2/report/webinars/XJNpo/l9R/qiPSt9iS3zrQ==/qa?type=past

return error:

{
“code”: 3001,
“message”: “Webinar 840370898 not found or expired.”
}

 

[4] attendee: return DATA

https://api.zoom.us/v2/report/webinars/XJNpo/l9R/qiPSt9iS3zrQ==/participants

{
“page_count”: 1,
“page_size”: 10,
“total_records”: 4,
“next_page_token”: “”,
“participants”: [
{
“id”: “IGyd27CNTYi0uEGeKHRv3Q”,
“user_id”: “16778240”,
“name”: “xxx”,
“user_email”: “xxxx”,
“join_time”: “2018-08-06T01:24:35Z”,
“leave_time”: “2018-08-06T01:29:07Z”,
“duration”: 272,
“attentiveness_score”: “100.0%”
},

]


#2

sorry, posted in the wrong section, please delete this post.

 

reposted at: https://support.zoom.us/hc/en-us/community/posts/360018069803-REGISTRANTS-QAS-QUERY-MEETING-IS-NOT-FOUND-OR-HAS-EXPIRED-