SDK error moving from JWT

[gestionasalud (Vanessa)]

Hi,

I am trying to migrate from JWT to Oauth and SDK but when I start the meeting the following error appears in the Chrome console:

{method: ‘join’, status: false, result: null, errorMessage: ‘Sdk key length error, must 36’, errorCode: 4003}
errorCode: 4003
errorMessage: “Sdk key length error, must 36”
method: “join”
result: null
status: false
[[Prototype]]: Object

The SDK key length is not correct but it is the one that your marketplace gives us.

How can we solve this? We are unable to hold meetings

[chunsiong.zoom (Chun Siong)]

@gestionasalud ,

which version of SDK are you using?
I would recommend using version 2.9.7 and above if you are getting the above error

[gestionasalud (Vanessa)]

@chunsiong.zoom I’m using the default version that the Zoom App Marketplace provided me.

Where can I find out which version I’m using and how to use or select the recommended version?

Thanks!

[chunsiong.zoom (Chun Siong)]

@gestionasalud ,

We release our Web SDK on a regular basis. You might need to check out the source code on which version of Web SDK you are using.

Typically if you search for “source.zoom.us”, you might have a idea which version you are using.