Search is not working for Chatbot messages

API and Webhooks
1

Description
I have created a Chatbot to send messages to my Zoom users based on events within my internal systems.
I have a button in my Chatbot message that sends information back to my internal Web API.

This all works fine.

The problem is that I need my Zoom users to be able to search for text within the chatbot messages (just like they can search for text in their chat messages). My testing shows that Chatbot message search does not work.

Which App Type (OAuth / Chatbot / JWT / Webhook)?
Chatbot

Screenshots (If applicable)
image

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image732×477 7.62 KB

Is it possible for users to search chatbot messages?
Could this be a permissions issue?
Is there any documentation that explains how to search Chatbot messages?

Any help would be much appreciated.

Regards,
Richard

2

Hey @Richard,

Thank you for reaching out to the Zoom Developer Forum. This seems to be a limitation of the Zoom App itself. I recommend reaching out to our Customer Support Team to see if this can be addressed within the Zoom App.

Thanks,
Max

3

Thank you for your response. I will follow your advice.

4

Hey @richard.harper,

Great! I’m glad that helped. I’ll go ahead and close this topic now but feel free to open a new topic if you encounter any further issues or questions.

Thanks,
Max