Description
- On iPad:
startVideo
method (Stream | Zoom Video SDK for Web - 1.11.0) of ZOOM-SDK is not working (stuck forever and does not throw errors). - Other platforms still work normally.
Which Web Video SDK version?
1.10.8
Video SDK Code Snippets
async startGalleryVideo(cameraId, virtualBackground) {
if (!cameraId) return;
console.log(`[VIDEO-SDK JS] startGalleryVideo with camera id: ${cameraId} - virtualBackground: ${virtualBackground}`);
try {
let videoOptions = {
cameraId: cameraId,
hd: !window.isMobile
};
if (state.mediaStream.isSupportMultipleVideos() && virtualBackground) {
videoOptions.virtualBackground = { imageUrl: virtualBackground };
}
await state.mediaStream.startVideo(videoOptions);
} catch (error) {
console.error(`[VIDEO-SDK JS] startGalleryVideo error: ${JSON.stringify(error)}`);
throw error;
}
}
Stuck at:
await state.mediaStream.startVideo(videoOptions);
Debug screen:
- Using FacingMode (MobileVideoFacingMode | Zoom Video SDK for Web - 1.11.0) like above or using exact camera ID still not work.
Device (please complete the following information):
- Device: Ipad Pro (10.5 Inch)
- OS: 14.5.1
- Browser: Safari