Video SDK Type and Version 2.1.0 Description The canvas video occasionally freezes. Stopping and re-rendering the video restores normal functionality. This error occurred on a customer’s side, so we don’t have detailed logs. So, we can provide the session ID. Thank you for your help! Error? 1…

Hi @lmtruong1512 Is the “Virtual Machine” issue related to the Zoom SDK’s internal implementation, or is it dependent on the client-side environment? It’s related to the virtual machine as well as our implementation — we’re actively working on fixing this issue. is there any way to mitigate or…

The canvas video occasionally freezes

Video SDK

lmtruong1512 (TruongLM) March 10, 2025, 9:01am 2

No need for two users to join the meeting; sometimes, only one user has the same issue.

Cannot share screen using `window` or `screen` option. Throw error “INVALID_OPERATION” : reason: “user deny screen share”

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The canvas video occasionally freezes

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