UI Toolkit Displays Participants in Wrong Orientation on iOS Device

[thanapon]

I am experiencing an issue when using iOS for meetings with the UI Toolkit. Participants using iOS devices are displayed with a 90-degree orientation, but this problem does not occur on Android devices.

However, this issue does not occur in gallery view.

How can I detect this problem in the UI Toolkit?

Default view with iOS Participant:

Gallery view with iOS Participant:

Default view with Android Participant:

[ekaansh.zoom (Ekaansh)]

Hey @thanapon can you share the version of the iOS UITookit you’re using? Are you also using Web, if yes which version?

[thanapon]

We use

• Zoom Video SDK UI Toolkit v1.12.1-1 on Website
• Zoom react-native-videosdk v1.11.0 on iOS

[ekaansh.zoom (Ekaansh)]

We’re looking into this internally, I’ll update here.

[harry4886 (harish)]

Hi , Even we are expereincing similar issues both on Android and IOS , we are using

For Web webuitoolkit version - 1.12.1

For Android - 1.12.0 of Zoom sdk
For IOS - 1.12.0 of Zoom SDK

Kindly suggest if this is a known issues and how can resolve this concern

[duy_ta (Duy)]

@ekaansh.zoom Hey is there any update on this?

[ekaansh.zoom (Ekaansh)]

Our team is looking into it, I’ll share updates here.

[tommy (Tommy Gaessler)]

Hey @duy_ta ,

This should be fixed in UI Toolkit 2.1.0-1:

Version 2.1.0-1 - Zoom Developers

Best,
Tommy