I’m a Super Admin on our Zoom account, and I’ve been working on integrating Zoom Phone data into Okta Workflows. I can successfully read user info using the built-in Zoom connector. However, when attempting to make a custom API call to GET /phone/users/{userId}, I receive the following error:
"code": 104,
"message": "Invalid access token, does not contain scopes: [phone:read, phone:read:admin]"
I understand this means the required scopes are missing from my app. I’ve tried creating a custom OAuth app in the Zoom App Marketplace, but when I search for scopes like phone:read or phone:read:admin, they do not appear — despite having full admin privileges and Zoom Phone licenses.
Could you confirm whether these scopes are restricted to specific plan tiers or if there’s a way to request access for internal/private use?