Hey @lmtruong1512
Thanks for your feedback.
G7hN3patQvakN5hjB1Lumw==
After analyzing the logs, we found that the video was muted by the system due to interruption from another application, preventing the SDK from capturing any frames.
This case has been improved in the latest Video SDK Web (2.2.0), which introduces a new exception type — ActiveMediaFailedCode.VideoStreamMuted (207) — to help developers handle this scenario.
Thanks
Vic