Universal links fail on bot message post

API and Webhooks
1

Many apps use universal links to allow cross plattform integration.

Examples are

  • mailto:
  • callto:
  • zoomus:
  • zoommtg:

Some of our used apps have also universal links that currently get blocked by the post message REST api with reason protocol not allowed “IBMSCP:”.

Is there a process to allow special universal link patterns?

See here my message payload item:

    {
        "type": "message",
        "text": "open in mobile",
        "link": "ibmscp://com.ibm.connections/launchconnectionslink?url=" + msg.mobileURL
    },
2

Hi @Bernd_Gewehr,

Currently our APIs only perform https protocol. Depending on the use case and where it fits with our APIs, we can see if this is a possibility to implement universal links.

Thanks

1 Like
3

My first request for protocols is

  • mailto:
  • callto:
  • zoomus:
  • zoommtg:
  • ibmscp:
1 Like
4

The chat allows such links for people. Why should a bot be more restricted?

image
1C3C7563-D746-4732-A96A-7DF84F44C3E2.jpeg1125×432 230 KB

The mobile client lets me copy the link but not open it. Also a kind of restriction, but on the reader side.

We should allow cross app integration better by allowing universal links, maybe in the account settings of each customer?

5

Hi @Bernd_Gewehr,

You do have a point, I’ll discuss this with the Engineers to see if there is any limitations on providing the universal links within our API. If not, we’ll see if we can add this to our backlog for implementation.

Thanks