Hello Everyone, We apologize for any inconvenience that may have happen with the ability to use the cloud recording download url. Last weekend our backend team deployed a new security feature to fix a potential vulnerability with our recordings. However, since this security fix interrupted our val…

I also have the same question as we are not using access token as of now , simply using download_url. Do we have to change the code accordingly.

Hi @Everyone, Good news! Our Engineers have worked tirelessly overnight to resolve the download url issue which you are experiencing. Now that the fix is in place, please try to use your access token with the download url to confirm that it is working. Let us know if you are still experiencing thi…

Thanks, all is working as usual again.

Is it possible to trigger the recording completed notification by Zoom for the recording done during the issue period? Otherwise there is no way we can upload the recording to our customers. Thanks.

Hey @selva.iyyamperumal , You can get all recordings by date using the List all Recordings endpoint and then upload them respectively. Thanks, Tommy

Hi Tommy, Yes, we have been thinking about this option. We have to develop code to do. All our connectors looking for the recording completed notification and upload the files once received. Is it possible to trigger the recording completed notification by Zoom for the recording done during the iss…

@michael_p.zoom Thanks. We could download the recordings properly now.

Hey @selva.iyyamperumal , [image] selva.iyyamperumal: Is it possible to trigger the recording completed notification by Zoom for the recording done during the issue period? Unfortunately this is not possible as our webhook notifications are triggered by callbacks after the event occurs. To a…

Update: Recording download url 403 error

API and Webhooks

ryan (Ryan) August 21, 2019, 4:24pm 14

See the bug/missing feature discussed here: BUG downloading cloud recordings with access token set results in an invalid response

Topic		Replies	Views
Issue with downloading cloud recordings results in 403 forbidden API and Webhooks	4	4433	August 21, 2020
Meeting audio download returns 403 since yesterday API and Webhooks	6	1487	August 21, 2020
BUG downloading cloud recordings with access token set results in an invalid response API and Webhooks	68	10013	April 22, 2021
Unable to download call recordings when only setting access shared call recordings on "Admin" tab Phone recording , api	2	1194	December 7, 2023
Unable to get Recording URL's filename and extension using Python API and Webhooks	20	3262	August 21, 2019

Update: Recording download url 403 error

Related topics