Web live session local camera orientation change

We have implemented web meeting SDK and native iOS / Android SDK for mobile applications. We are actually having an issue with the video dimension of the local video preview from the web meeting SDK is shown as landscape orientation in the mobile app in portrait mode.

Do we have any method or event available to update the coach camera dimension to portrait mode?

The issue is more related to UI/UX. As explained above

Which Web Meeting SDK version?

To Reproduce(If applicable)
Steps to reproduce the behavior:

  1. Join the meeting from zoom web meeting SDK (User A)
  2. Join the meeting with any iOS or Android phone using the native Zoom SDK (User B)
  3. (User A) on web-meeting SDK will enable his/her local video
  4. (User B) on the mobile app will have the (User A) video been shown as landscape (with the black screen shown on top/bottom) while the device is in portrait mode


Device (please complete the following information):

  • Device: iPhone 8
  • OS: 14.6
  • Browser: Chrome
  • Browser Version: 94.0.4606.61

Hey @usman.awan ,

Currently the Web Meeting SDK does not support mobile browsers:

Sorry for the inconvenience , we are working to support mobile browsers in the near future.


@tommy Thanks. I have fixed the video resolution issue by using the video aspect ratio as Scan&Pan and this now displayed the center part of the video.

1 Like

Hey @usman.awan,

Thank you for sharing what worked for you here! That’s very helpful. Where did you make this change?


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