Zoom api 302 error without the “Location” to get audio recording

API and Webhooks
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1

Hi everyone!

When I try to request a phone recording download , the response I get is a 302 (temporary redirect), but there is no “Location” header to tell me where to redirect to.

Here is the download_url: https://zoom.us/v2/phone/recording/download/yKWtuNhRRQuzpS6MUzACPQ

Thanks!

2

Hi @elisa.zoom tagging for visibility. This looks like an existing issue and wanted some insight on solution or workaround. Thank you.

3

when i try to get the location, i get null value

4

Hi @Kim3
I replied in the other thread, but I am not able to to replicate this either.
Using postman i am able to get all recordings with no issue

5

Hi @elisa.zoom ,

I have tried in postman and it gets a 200 response but when I try to hit out apex webservice from postman, that’s when we are getting a 302 status code, and I thought I may just have to have an additional callout to get a redirect from the location header but even location header is having a null value so not sure how the actual recording can be accessed via salesforce. Attaching a similar issue here, would you be able to walk me through how this was resolved? Calling Download URL from Salesforce Trigger results in 302 Error

6

If you’re trying to recreate what Salesforce experiences, see if you can induce Salesforce to visit Zoom’s Cloudflare trace endpoint to, among other Cloudflare features, identify the Cloudflare data center serving your request (airport code in the colo line). Then see if you can send traffic that goes to the same Cloudflare data center.