We currently use this endpoint to get chats via session: Team Chat APIs - Zoom Developers. We would like to also capture what reactions were made to what message in a Zoom chat channel, but that requires us to use this endpoint Team Chat APIs - Zoom Developers which is unavailable to us given our limited API scopes. If we ended up pursuing this, it would’ve also been a hassle asking all our clients to reauthenticate with new API scopes as this requires time and deliberation.
Is there a reason that Team Chat APIs - Zoom Developers doesn’t provide an option to return emoji reactions? We already capture messages through this endpoint, but it would be good to capture reactions from here too.
Hey @dlzoomdev
Thanks for reaching out to us
I am having trouble opening the links you are sharing. Could you please share the name of the endpoint so I can understand what you are referring to
Hi @elisa.zoom the endpoint we’re currently using is /reports/GET/report/chat/sessions/{sessionId} but this does not include information about reactions to messages. The endpoint which does include reactions is /chat/users/{userId}/messages but using this endpoint requires elevating our API privileges which may not be practical at this time.
Is there a reason or any way for us to return reactions as part of this endpoint instead: /report/chat/sessions/{sessionId}?
Hey @dlzoomdev
I looked into our docs and the get chat sessions report, it is intended to bring you back a report of certain sessions from a specific account, giving you general details of a session, such as the session’s type, channel id, the id of the session, etc
The Get users’ chat messages endpoint brings you all the details about the messages and shared files between a user and an individual contact or a channel.
But I will follow up internally with the Engineering team to learn more about this
Hi @elisa.zoom did you follow up with engineering about how we can retrieve reactions as part of /reports/GET/report/chat/sessions/{sessionId} or whether reactions will be included in the response at some point?
Hey @dlzoomdev
Sorry for the late reply here!
This is expected behavior, I will create a feature request on your behalf to include reactions in the report endpoint ( ZOOM-943805 Feature request)