Zoom Chatbot using Chatbot-Cli giving Error 500 when posting Message

API and Webhooks Chat
1

API Endpoint(s) and/or Zoom API Event(s)
‘https://api.zoom.us/v2/im/chat/messages’

Link the API endpoint(s) and/orZoom API Event(s) you’re working with to help give context.
Chatbot message api

Description
I am creating a Zoom Chatbot and have followed the guide: link

When I test this, I am able to install the bot > type “help” in the bot > get the text “help” typed from the bot (in log) > this runs the “Help” script that comes with the demo > When the bot tries to send a message back to zoom the API call fails with error 500 “Service Unavailable”.

I tried this exact guide a few years back and everything worked perfectly. This time around the only thing that is not working is posting a message back to zoom. Wondering if chatbot-cli library is broken?

I have also tested the same API Post request in Postman and it successfully sends a message to Zoom chat.

Error?
Error Code: 500 Message: Service Unavailable

How To Reproduce

  • Follow Guide (link above)
  • Type “Help” to run help command that comes with bot
  • Log out error when Bot tries to send message back to zoom chat
2

Hi @beto.hernandezadame
Thanks for reaching out to the Zoom Developer Forum and welcome to our community! I am happy to help here!
Have you been able to solve this issue or are you still experiencing the behavior you shared with us?

Cheers,
Elisa