API Endpoint(s) and/or Zoom API Event(s) phone - fax (all endpoints)
Description I can successfully make requests to every API endpoint in the zoom phone API except for the fax endpoints. Every fax endpoint returns a 403.
Error?
{“code”:403,“message”:“You do not have permission.”}
How To Reproduce Steps to reproduce the behavior: 1.
REQUEST: GET linkscantgohere/v2phone/fax/logs/{faxLogId}/file/{fileId} Authorization: Bearer jklje...{REDACTED}...
RESPONSE: 403 {"code":403,"message":"You do not have permission."}
2. Server to Server 3. {“code”:403,“message”:“You do not have permission.”}
I opened a support ticket and they just said nope, you gotta go to the forums…
Maybe you’re missing the specific granular scopes required for faxing or the feature hasn’t been enabled on the account level. I’d first go-to the zoom app marketplace dashboard , open settings , and make sure you have added the phone:read:fax , phone,write:fax or phone admin fax depending on my needs after adding these reinstall/ reauthorize the app to make sure it generates the new tokens with these new permissions . Another thing check if the zoom account or user role tied to the S2S app actually has the physical fax feature enabled nd configured in the zoom phone admin portal.
I think I have the correct granular scopes, as per the docs. I have phone:read:fax_log:admin, phone:read:list_fax_log:admin, and phone:read:fax_log:master - There is no phone:read:fax or phone:write:fax without the 4th parameter.