Requesting information on how to create an OBF exemption request for an existing and already approved application.
The currently approved application is fielded in embedded devices and relies on the ability for the clients to access the Zoom meetings. The clients do not have a Zoom user account.
Hi @Cesar,
Thank you for raising this question.
Please request the exception in the app build flow by going to your app’s information under Features → Embed → Meeting SDK → “Request Anonymous Join Exception”, provide your reason for the exception request, and submit the app for review.
Best,
Hi Zoom Team, our application received the exemption back in June 2026 to support joining calls anonymously, but we recently received a report of it not working. Could you please help me find out what is happening?
Client ID: D4Ubjww_RYqhP07aUXWGw