API Endpoint(s) and/or Zoom API Event(s)
POST /phone/auto_receptionists
Description
When adding an auto receptionist via this API, the related IVR resources are not automatically created. On the other hand, when created via Zoom’s UI (Admin Console), IVR resources are confirmed to be created. According to Zoom’s API documentation of IVR, there is no API to add an auto receptionist IVR, so we expect either the auto receptionist addition API to automatically create IVR or the provision of an API to create IVR.
Error?
n/a
How To Reproduce
Steps to reproduce the behavior:
- Execute POST https://api.zoom.us/v2/phone/auto_receptionists with body (parameters)
- Execute GET https://api.zoom.us/v2/phone/auto_receptionists/xxxxxx/ivr
- Return empty response
# Case: add an auto receptionists via API
curl -i -H 'Content-Type: application/json' -H "Authorization: Bearer $token" https://api.zoom.us/v2/phone/auto_receptionists/xxxxxx/ivr
HTTP/2 200
date: Tue, 18 Mar 2025 10:35:09 GMT
content-length: 0
x-zm-trackingid: WEB_ab6e62d39f2fa996512efd3bca541383
x-zm-region: VA2
vary: Origin
vary: Access-Control-Request-Method
vary: Access-Control-Request-Headers
x-frame-options: deny
x-ratelimit-category: Light
strict-transport-security: max-age=31536000; includeSubDomains
x-content-type-options: nosniff
# Case: add an auto receptionists via UI (Admin Console)
curl -i -H 'Content-Type: application/json' -H "Authorization: Bearer $token" https://api.zoom.us/v2/phone/auto_receptionists/yyyyyyyyy/ivr
HTTP/2 200
date: Tue, 18 Mar 2025 10:37:09 GMT
content-type: application/json
content-length: 356
x-zm-trackingid: WEB_41caa82c47f6e3f197df4c24e4224e80
x-zm-region: VA2
vary: Origin
vary: Access-Control-Request-Method
vary: Access-Control-Request-Headers
x-frame-options: deny
x-ratelimit-category: Light
strict-transport-security: max-age=31536000; includeSubDomains
x-content-type-options: nosniff
{"audio_prompt":{"id":"","name":"Default"},"key_actions":[{"key":"0","action":100,"target":{"id":"ddddddddddddd","extension_id":"qqqqqqqqqqqqqqq","display_name":"test-tonishi","extension_number":"300"},"voicemail_greeting":{"id":"","name":"Default"}},{"key":"*","action":21}],"caller_enters_no_action":{"action":-1,"audio_prompt_repeat":3}}