hey @dev.emily.garner
Sorry for the late reply here.
I am actually facing the same issue. When I pass
{
"users" : [
{
"email": "elisalev@test.com",
"first_name": "Elisa",
"last_name": "Lev",
"calling_plans": [
"US/CA Unlimited"
],
"extension_number": "10",
"site_name": "Main Site",
}
]
}
I get the outbound caller id error. I will escalate this with our Engineering team ( ZSEE-176244 internal ticket number for reference)
@desautelsj I tried passing the request as you shared, and I could not either