Zoom room controls

API and Webhooks
1

ZOOM ROOM CONTROLS

Hello, I’m experiencing an issue connecting to any device on Zoom Room Controls, including the TV and transmission equipment (Neat or Yealink).

At any moment, I receive a “connection error” message. The device IPs are correct, and the configuration JSON is properly set up.

2

Hi @diogo.galvao did you reach out to Zoom Support? Getting Help from Zoom Support | Contact Us

They can help with device support.