Zoom Web SDK UI not displayed after upgrade to v1.8.5

Meeting SDK Web
26

Hello @tommy I have the same issue when loading

 ZoomMtg.setZoomJSLib('https://source.zoom.us/1.8.5/lib', '/av');

I get this
DevTools failed to load SourceMap: Could not load content for https://venn.ws/wp-content/themes/eventchamp/include/assets/js/popper.min.js.map: HTTP error: status code 404,

Also is ther a way to hide invitation details such as password url etc??
Regards!

27

Also need to make the screen smaller Can i do that?

28

Hi @tommy , we have good news - we were able to fix the problem with the Zoom UI not showing up in our integration with the newest version of the Web SDK. We successfully upgraded to v1.8.6.

I believe our issue was that we had an element with ID ā€œ#zmmtg-rootā€ which was interfering with the element generated by the Web SDK, and potentially some of the CSS and javascript we were using to modify that element. This was based on your troubleshooting suggestions, thank you!

I renamed the element defined in our code to have an ID of ā€œ#meeting-rootā€ which does not conflict with the Zoom element, and as part of our troubleshooting, also simplified the CSS and javascript associated with modifying the UI.

We really appreciate your detailed and thoughtful help getting our integration back up and running! Thanks so much.

2 Likes
29

Hey @rey.katz ,

That is great! I am happy to hear you resolved the issue! :slight_smile:

Please let us know if we can help with anything else!

Thanks,
Tommy

30

Hey @juanr ,

Can you please start a new topic and fill out the post template so we have enough info to help? :slight_smile:

Thanks,
Tommy

31

Sure i just did it here.
@tommy

32

Thanks @juanr , we will help you there! :slight_smile:

-Tommy

33

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