API Endpoint(s) and/or Zoom API Event(s)
GET /whiteboards/sessions
Example:
https://api.zoom.us/v2/whiteboards/sessions?from=2025-08-25T13%3A10%3A32Z&page_size=300&to=2025-08-25T13%3A15%3A38Z
Description
I’m integrating with the Whiteboards API and attempting to list sessions using the /whiteboards/sessions endpoint. However, every request returns the following error message:
{
“code”: 34001,
“message”: “You have not enabled the archive feature. Please enable it first.”
}
The documentation for this endpoint does not mention the archive feature requirement. I’d like clarification on what the archive feature is in the context of Whiteboards, and how it can be enabled (e.g., account-level setting, admin console option, licensing requirement, etc.).
Error?
code: 400
status: 400 Bad Request
body: {“code”:34001,“message”:“You have not enabled the archive feature. Please enable it first.”}
How To Reproduce
- Request URL:
GET ``https://api.zoom.us/v2/whiteboards/sessions?from=2025-08-25T13%3A10%3A32Z&page_size=300&to=2025-08-25T13%3A15%3A38Z - Headers:
Authorization: Bearer <JWT/OAuth Access Token> - Body: none
- App Type: OAuth App
- Result: 400 Bad Request with error code 34001*
Question
• What does “enable the archive feature” mean in this context?
• Where in the Zoom Admin Portal or account settings can this feature be turned on?
• Is this tied to a specific Zoom Whiteboards plan or license?