403:Zoom Phone has not been enabled for this account

API and Webhooks
1

I searched previous threads that showed this error but no resolution was put into any of the threads.

I’m trying to get an access token like so:

def get_zoom_access_token(client_id, client_secret):
    token_url = "https://zoom.us/oauth/token"
    payload = {
        "grant_type": "client_credentials",
        "client_id": client_id,
        "client_secret": client_secret
    }

    try:
        response = requests.post(token_url, data=payload)
        if response.status_code == 200:
            token_data = response.json()
            access_token = token_data.get("access_token")
            return access_token
        else:
            print("Error:", response.text)
           return None
    except Exception as e:
        print("An error occurred:", str(e))
        return None

i get a valid access token, but when i go to use it on a download url it gives me a 403:
Download failed. Status code: 403
Response content: {“code”:2031,“message”:“Zoom Phone has not been enabled for this account.”}

I don’t know why I’m getting this? The app is already integrated with zoom webhooks and nowhere in the app management menus do I see an option that looks like it will affect this. What am I supposed to do?

2

I managed to “solve” this issue…

As it turns out, you need a separate server to server app to actually download the files that you get from the app that can receive webhooks.

I’d love to meet the engineer responsible for this brilliant non intuitive decision