JWT app can't talk to Phone API

Hi,
I want to use the Phone API with a JWT app.

However, I get this error, e.g. when calling listAutoReceptionists():

Error
403 with {"code":2031,"message":"Zoom Phone has not been enabled for this account."} in the body.

I have verified that the JWT data is correct and associated with an account that is a phone system admin. I see

Your app is activated on the account
Your app is allowed to invoke any Zoom APIs

on the website (https://marketplace.zoom.us/develop/apps/*censored*/activation).

Hi, @matthias.u,

Thank you for posting – I am happy to help! Let’s first validate that the appropriate permissions are assigned for Zoom Phone. Would you be able to share a screen of the Zoom Phone Role Setting section:

You also check this via API by hitting the Get User Settings endpoint:
Screen Shot 2022-04-04 at 7.46.57 PM

Let me know if you have any questions about this.

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