Access token update issue for account having multiple users

API and Webhooks Authentication
1

Greetings,
We are writing to raise my concern about issue zoom Access token creation/updatation for zoom accounts having multiple users
Recently we have migrated from JWT to Server-to-Server Oauth
Below are the cases and issues

  1. Can we use One App for multiple Users available in zoom account.
  2. When used same credential for All users, after some time token is expired/invalid.
  3. We have 30 Users in my Account, can we use same app credential for all users,
  4. If we can’t use same app credential then what is the option, as we can’t create more than 10 APPs in Account.

Please help us to resolve this, our clients are getting affected badly.

2

Hey! I know it’s been some time, but I’m facing the same issue. Did you get a solution to this?

3

Hello,
We have created maximum allowed Oauth apps in zoom account, i.e. 10, and for other users we have used any of the app credentials of created 10 apps, it worked for us.

4

Oh, I get it I think!

Listen to my situation:
I have 1 Pro account and 9 Basic user accounts under it (without license).
What I thought of doing, is create a Server-to-Server App on every single one of these accounts, and when I need to use Zoom’s API through one account, I use it’s Server-To-Server App credentials (Account ID, Client ID, Client Secret).

So e.g. if Basic user ‘John Doe’ wants to use Zoom’s API, I just generate his access token through his Server-To-Server App, and if user ‘Anne Smith’ wants to access Zoom’s API, I generate her access token through her Server-To-Server App.

What do you think?

5

Yes, you get it right!

1 Like
6

Awesome, thank you so so much!

One last thing, if I create one Server-To-Server Apps through every single of those Basic user accounts, will I still hit the limit of max OAuth Apps in one account, since I haven’t created all the apps through one account, but one for every account.

What I mean by that is, I will log in with 'John Doe’s credentials into Zoom App Marketplace, create his Server-To-Server App, then, I will log in with ‘Anne Smith’ and create her Server-To-Server App, and it goes on for all users in the account.

Will I still hit that limit? If yes, what really is that limit and how does it work?

EDIT:
As I understand, here it says, if apps are created on different accounts under the same owner account, i shouldn’t ever hit the limit.