After Enter the meeting password the preparing meeting get closed

Meeting SDK Android
1

Hello
Hope you will be fine. I am trying to use your android sdk to join meeting without log in. But after entering the meeting id and Name the preparing meeting screen opens and ask me meeting password. When I enter the correct password it get closed suddenly. Why this is happening? Where I am wrong? I have entered the correct key and secret. And I am running the sample project provided in sdk.

Regards,
Muhammad Hasem

2

Hi @hasemchep,

Thanks for using Zoom SDK. Are you getting any errors in the console or logcat?

Thanks!

3

Here is logcat of my project.

06-11 12:26:31.967 1231-1231/? W/SurfaceFlinger: couldn’t log to binary event log: overflow.
06-11 12:26:40.778 11313-11313/us.zoom.sdkexample I/MeetingServiceImpl: joinMeetingWithParams: sUri=zoomus://zoom.us/join?confno=8381667104&uname=Hasem&pwd=2TkdTW

--------- beginning of system

06-11 12:26:40.789 1762-1966/system_process I/ActivityManager: START u0 {act=android.intent.action.VIEW cat=[android.intent.category.BROWSABLE] dat=zoomus://zoom.us/join?confno=8381667104&uname=Hasem&pwd=2TkdTW flg=0x10000000 cmp=us.zoom.sdkexample/com.zipow.videobox.JoinByURLActivity} from uid 10061 on display 0
06-11 12:26:40.830 11313-11313/us.zoom.sdkexample W/Settings: Setting android_id has moved from android.provider.Settings.System to android.provider.Settings.Secure, returning read-only value.
06-11 12:26:40.857 1362-1866/? V/EmulatedCamera_Camera: getCameraInfo
06-11 12:26:40.857 1362-1866/? V/EmulatedCamera_BaseCamera: getCameraInfo
06-11 12:26:40.858 1362-1867/? W/ServiceManager: Permission failure: android.permission.CAMERA from uid=10061 pid=11313
06-11 12:26:40.858 1362-1867/? E/CameraService: Permission Denial: can’t use the camera pid=11313, uid=10061
06-11 12:26:40.859 11313-11313/us.zoom.sdkexample W/CameraBase: An error occurred while connecting to camera: 0
06-11 12:26:40.859 1362-2223/? V/EmulatedCamera_Camera: getCameraInfo
06-11 12:26:40.859 1362-2223/? V/EmulatedCamera_BaseCamera: getCameraInfo
06-11 12:26:40.860 1362-1718/? W/ServiceManager: Permission failure: android.permission.CAMERA from uid=10061 pid=11313
06-11 12:26:40.860 1362-1718/? E/CameraService: Permission Denial: can’t use the camera pid=11313, uid=10061
06-11 12:26:40.860 11313-11313/us.zoom.sdkexample W/CameraBase: An error occurred while connecting to camera: 1
06-11 12:26:40.895 1762-4358/system_process I/ActivityManager: START u0 {act=com.zipow.videobox.ConfActivity.action.JOIN_BY_URL cmp=us.zoom.sdkexample/us.zoom.sdksample.inmeetingfunction.zoommeetingui.CustomZoomUIActivity (has extras)} from uid 10061 on display 0
06-11 12:26:41.040 11313-11313/us.zoom.sdkexample I/ZMServiceHelper: SDK model no service. doServiceAction : com.zipow.videobox.PTService.ACTION_SHOW_CONF_NOTIFICATION
06-11 12:26:41.080 1762-3143/system_process W/ActivityManager: Duplicate finish request for ActivityRecord{b6895e5 u0 us.zoom.sdkexample/com.zipow.videobox.JoinByURLActivity t131 f}
06-11 12:26:41.118 1231-1265/? D/gralloc_ranchu: gralloc_alloc: Creating ashmem region of size 14745600
06-11 12:26:41.468 1762-1785/system_process I/ActivityManager: Displayed us.zoom.sdkexample/us.zoom.sdksample.inmeetingfunction.zoommeetingui.CustomZoomUIActivity: +553ms (total +10s459ms)
06-11 12:26:41.491 1231-2253/? D/gralloc_ranchu: gralloc_alloc: Creating ashmem region of size 14745600
06-11 12:26:41.658 11313-11313/us.zoom.sdkexample D/ZoomSDKExample: onMeetingStatusChanged MEETING_STATUS_CONNECTING
06-11 12:26:41.695 11313-11361/us.zoom.sdkexample D/EGL_emulation: eglMakeCurrent: 0xae3d4780: ver 2 0 (tinfo 0xae3d2f80)
06-11 12:26:41.695 11313-11361/us.zoom.sdkexample E/Surface: getSlotFromBufferLocked: unknown buffer: 0xa08c2b40
06-11 12:26:42.093 1231-1579/? D/gralloc_ranchu: gralloc_alloc: Creating ashmem region of size 14745600
06-11 12:26:43.372 1762-2478/system_process I/ActivityManager: START u0 {act=com.zipow.videobox.MeetingEndMessageActivity.action.ACTION_SHOW_LEAVING_MESSAGE flg=0x58800000 cmp=us.zoom.sdkexample/com.zipow.videobox.MeetingEndMessageActivity (has extras)} from uid 10061 on display 0
06-11 12:26:43.378 11313-11313/us.zoom.sdkexample D/ZoomSDKExample: onMeetingStatusChanged MEETING_STATUS_DISCONNECTING
06-11 12:26:43.718 11313-11361/us.zoom.sdkexample D/EGL_emulation: eglMakeCurrent: 0xae3d4780: ver 2 0 (tinfo 0xae3d2f80)
06-11 12:26:43.923 1362-1715/? W/audio_hw_generic: Not supplying enough data to HAL, expected position 8697692 , only wrote 8561272
06-11 12:26:44.161 11313-11313/us.zoom.sdkexample D/ZoomSDKExample: onMeetingStatusChanged MEETING_STATUS_IDLE
06-11 12:26:44.447 1231-1231/? W/SurfaceFlinger: couldn’t log to binary event log: overflow.
06-11 12:27:00.049 1231-1303/? D/hwcomposer: hw_composer sent 390 syncs in 60s
06-11 12:27:39.840 11440-11440/? D/AndroidRuntime: >>>>>> START com.android.internal.os.RuntimeInit uid 0 <<<<<<
06-11 12:27:39.841 11440-11440/? D/AndroidRuntime: CheckJNI is ON
06-11 12:27:39.857 11440-11440/? D/ICU: No timezone override file found: /data/misc/zoneinfo/current/icu/icu_tzdata.dat
06-11 12:27:39.879 11440-11440/? E/memtrack: Couldn’t load memtrack module (No such file or directory)
06-11 12:27:39.879 11440-11440/? E/android.os.Debug: failed to load memtrack module: -2
06-11 12:27:39.881 11440-11440/? I/Radio-JNI: register_android_hardware_Radio DONE
06-11 12:27:39.897 11440-11440/? D/AndroidRuntime: Calling main entry com.android.commands.pm.Pm
06-11 12:27:39.915 11440-11440/? I/art: System.exit called, status: 0
06-11 12:27:39.915 11440-11440/? I/AndroidRuntime: VM exiting with result code 0.
06-11 12:28:00.069 1231-1303/? D/hwcomposer: hw_composer sent 170 syncs in 60s
06-11 12:29:00.069 1231-1303/? D/hwcomposer: hw_composer sent 135 syncs in 60s
06-11 12:30:00.059 1231-1303/? D/hwcomposer: hw_composer sent 144 syncs in 60s
06-11 12:30:35.332 2612-9588/com.google.android.gms I/EventLogChimeraService: Aggregate from 1591858268406 (log), 1591858268406 (data)
06-11 12:30:35.577 1762-4358/system_process I/ActivityManager: Start proc 11458:com.google.process.gapps/u0a8 for content provider com.google.android.gsf/.gservices.GservicesProvider
06-11 12:30:35.630 1762-3139/system_process I/AccountManagerService: getTypesVisibleToCaller: isPermitted? true
06-11 12:30:35.740 11458-11458/com.google.process.gapps W/System: ClassLoader referenced unknown path: /system/priv-app/GoogleServicesFramework/lib/x86
06-11 12:30:35.744 11458-11458/com.google.process.gapps I/GservicesProvider: Gservices pushing to system: true; secure/global: true
06-11 12:30:36.050 11458-11458/com.google.process.gapps I/GoogleHttpClient: GMS http client unavailable, use old client
06-11 12:30:36.064 1762-1871/system_process I/AccountManagerService: getTypesVisibleToCaller: isPermitted? true
06-11 12:30:42.627 1762-5679/system_process I/ActivityManager: Killing 10359:com.google.android.calendar/u0a22 (adj 15): empty for 1842s
06-11 12:31:00.080 1231-1303/? D/hwcomposer: hw_composer sent 144 syncs in 60s

4

Hello Everyone,

I am experiencing this same issue. I was about to create this topic. Then I read this and decided to follow through. Any solution for this?

Thank you.

5

Hi @hasemchep,

Thanks for the reply and for sharing the information. May I ask what is the camera listed:

Is this a virtual camera? There is an error when trying to get the camera information and causing this issue.

Thanks!

6

Hello, I have allowed permissions for Camera on a real device. However it is still the same issue. SDK version is v4.4.56656.1030 (android).

7

Hi @Tobiak,

Thanks for the reply. It seems like you are using a deprecated SDK version. There was a system-wide GCM encryption enablement for all accounts, and only the latest version of SDK supports GCM encryption. Please upgrade to the latest version of SDK and have a try.

Thanks!

8

Thanks. I have resolved the issue.

9

Glad to hear that problem has resolved. Happy Zooming!

10

I am experiencing this same issue. SDK version is v4.6.15801.0403.
the log is
06-28 16:16:33.918 19396-19396/com.example.myzoom I/MeetingServiceImpl: joinMeetingWithParams: sUri=zoomus://zoom.us/join?confno=8049193173&uname=%E6%96%B9%E6%B3%95&show_water_mark=1
06-28 16:16:34.235 19396-19396/com.example.myzoom W/Settings: Setting android_id has moved from android.provider.Settings.System to android.provider.Settings.Secure, returning read-only value.
06-28 16:16:34.547 19396-19396/com.example.myzoom W/OrientationEventListener: Cannot detect sensors. Not enabled
06-28 16:16:34.679 19396-19396/com.example.myzoom I/Choreographer: Skipped 42 frames! The application may be doing too much work on its main thread.
06-28 16:16:35.600 19396-19396/com.example.myzoom I/ZMServiceHelper: SDK model no service. doServiceAction : com.zipow.videobox.PTService.ACTION_SHOW_CONF_NOTIFICATION
06-28 16:16:55.097 19396-19396/com.example.myzoom W/OrientationEventListener: Cannot detect sensors. Invalid disable

11

My SDK version is v4.6.15801.0403。
the problem has not resolved.
the log is
06-28 16:16:33.918 19396-19396/com.example.myzoom I/MeetingServiceImpl: joinMeetingWithParams: sUri=zoomus://zoom.us/join?confno=8049193173&uname=%E6%96%B9%E6%B3%95&show_water_mark=1
06-28 16:16:34.235 19396-19396/com.example.myzoom W/Settings: Setting android_id has moved from android.provider.Settings.System to android.provider.Settings.Secure, returning read-only value.
06-28 16:16:34.547 19396-19396/com.example.myzoom W/OrientationEventListener: Cannot detect sensors. Not enabled
06-28 16:16:34.679 19396-19396/com.example.myzoom I/Choreographer: Skipped 42 frames! The application may be doing too much work on its main thread.
06-28 16:16:35.600 19396-19396/com.example.myzoom I/ZMServiceHelper: SDK model no service. doServiceAction : com.zipow.videobox.PTService.ACTION_SHOW_CONF_NOTIFICATION
06-28 16:16:55.097 19396-19396/com.example.myzoom W/OrientationEventListener: Cannot detect sensors. Invalid disable