When our Booking/CRM platform, Zoho, creates a meeting via API, AI summaries are for some reason turned to “False” by default, despite our team settings for all meetings being set to have AI Companion automatically turned ON for all meetings.
See line 183:
is there a way to edit this default API meetings setting so we can have the summary feature on for all meetings?
Hi @Sleep_Easy
Thanks for reaching out to us.
Please make sure that you have the AI companion settings enabled in your account.
To verify this, head to the Admin tab > Account Management > Account Settings > AI Companion > Meeting summary with AI Companion
Make sure this setting is enabled and unlocked at account level
Hey Elisa, thanks for getting back to us!
I have my settings set up like this, but it seems that when our booking app (zoho booking) creates a meeting when someone schedules a call, my above screenshot shows that the “auto_start_meeting_summary” is “false”… despite my settings being set up as you suggest. To be sure, here are some screenshots of how its looking for me at the admin level:
Hey @Sleep_Easy
I suggest you reach out to Zoho booking, to make sure they are passing the right value in the request body when creating the meeting. The default value is false so if they are not passing this field when creating meetings, then it is expected that the value comes back as false
Ok will try them again with this insight - I’ve been speaking with them as well, and their thought was to reach out to Zoom to see if this ‘meeting generated via API’ call could be edited to have that line 138 (summary) turned positive.
They were referencing info found on this link: Meetings APIs - Zoom Developers
Thanks @Sleep_Easy
Let me know how it goes, but they just have to verify the request body they are sending, if they are not passing the field with a true value, then it will be false by default
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