Allow chatbots to join meeting chats

Thanks for the interest @nightpool! :slight_smile:

-Tommy

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Same here! Would be very useful

Thanks for your interest @tristan! :slight_smile:

-Tommy

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Hi there,
I want to support this feature too.
I want to create a chatbot, that interacts with users during the meeting.
During a meeting, the host will be able issue a slash command. The chatbot will react and send messages to the chat to enrich the meeting.
As there is no option to monitor chat messages using webhooks, there is no option to do it.
Thanks

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Thanks @omer, we are investigating the feasibility of this feature.

-Tommy

2 Likes

Same here! this feature would be super helpful for us.

is there a workaround to send a message to all meeting participants from a zoom app? is it possible to send chat message whenever a user joins a meeting? (I could not find a way to do that so far?)

thanks,
Michael

Hey @bumi,

You would have to implement a custom solution for this with our Webhooks and SDKs.

Thanks,
Tommy

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Thanks for the reply @tommy
that means that it is not possible to send a chat message directly to a user using the zoom client?
As far as I understand the SDKs make it possible to integrate zoom conferencing into an (GUI) application?
As a workaround I was thinking to send an individual chat message to the user whenever my app receives a participant_joined webhook - is that possible? I fail to send a chat message to the users.

Hey @bumi,

Apologies for the confusion.

You can send messages to the Zoom Chat on the Zoom Client, but not in “in meeting chat”.

Thanks,
Tommy

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+1
Would like to integrate with Kahoot, a live quiz/game via “in meeting chat”. The host can then share the quiz on their screen and participants can submit responses (multiple choice buttons or “1, 2, 3, or 4”) with chatbot which are sent back to Kahoot and then reflected on hosts screen.

Currently we have to get the participants to download the Kahoot app on a seperate device or have multiple windows open on single device, which is not desirable from a user experence perspective.

I guess an alternative would be to use the WebSDK and access the chat functions locally and proxy through a browser. I’m a little rusty on React/Redux but I can see the messages in sessionStorage. Would that be appropriate alternative?

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Hey @msyea,

Great idea, I actually played Kahoot the other day on Zoom and was thinking the same thing, a Kahoot native / chatbot integration within Zoom.

Yes, that would be possible! :slight_smile:

Thanks,
Tommy

So, I really like this idea and was already trying to see if it was possible, since polls currently need to be done in scheduled meetings and are difficult to update after a meeting has started.

There are many times that our group has impromptu story pointing that we do on various Jira tickets and it would be nice to be able to:

  1. easily pull up information about the Jira ticket in the chat window (could be 1 in meeting chatbot) and
  2. instantly create a planning poker poll (another in meeting chatbot, e.g. /ppoker XY-1234 Some Jira Issue Name would become poll: Question XY-1234 Some Jira Issue Name, Answers 1, 2, 3, 5, 8, 13, etc), or a chatbot for any poll for that matter. Not being able to do impromptu polls without constantly switching to the browser, etc, is just a painful experience. If the in meeting chatbot is not an option, I’d love to just have a way to do impromptu polls even if the meeting is not a scheduled meeting. I guess I’ll see if that issue is already out there or add it myself.
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Hey @chris.strolia-davis,

Good suggestion! Since we don’t support “In Meeting Chat” yet, you could implement this in Zoom Chat by building a Chatbot. Then everyone in the Chat Channel can see and collaborate.

Thanks,
Tommy

+1
Feature would be a life changer.

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Want to work with the university of michigan to provide real time (in meeting) messages to professors.
Allowing bots in the in meeting chat would be huge!!!

Any updates on this?

Same here very interested in this. Working from Simon Fraser University in Canada, so we are holding lectures through zoom and we are constantly getting questions that we don’t want to take the time to answer during lecture in the chat, having an in meeting chat bot would be massive.

@tommy, this would be a useful feature for me as well. I’d like to add a use-case here… that of an official corporation meeting (HOAs, professional associations, non-profit boards, etc.) that needs to observe some type of parliamentary procedure (NAP’s Robert’s Rules, AIP’s Standard Code, etc.) A chat-bot would allow attendees to request to speak and to vote… all monitored by the chatbot with feedback to the meeting chair and/or participants.

“Raise Hand” is a nice feature, but if 2 or more people Raise Hand between the time you last looked at the participant window and “just now”, you don’t know who was first… THAT person gets the floor (though there are other rules that might supersede that determination).

“Polling” is nice, informally, but the Host doesn’t get to participate (might not be an issue if the Chair is the Host, but if a member of the assembly/board/etc is the Host, they have a right to vote). Further, there may be guests in attendance who do not have voting rights. A chat-bot could be provided with “who is authorized to vote”.

My current (new-guy to the Zoom API, admittedly) understanding is that the Yes/No and Raise Hand events are not individually capturable from an API etc.

In the vast majority of cases, only the Host has an account (or many one or two have accounts not linked to the Host’s account). using “Zoom Chat” isn’t a viable option.

Thanks for keeping this feature open as a possibility.
(Note: at this post, you mention that this is possible… for a non-meeting-attached chatbot to join a meeting and participate – but that nobody has done it yet that you know of. I might consider giving this a try… but it’s a bit deep for my first Zoom interface!)

Another use-case: online gaming. As with platforms like Discord, bots serve several useful purposes - reference lookups, dice-rolling, initiative tracking, etc.

We use Zoom almost exclusively for online adaptations of tabletop RPGs. Bots are the key missing feature. There is, for example, a DND dice-rolling app for Zoom Chat - but without the capacity to be both run and read by all participating players, it’s fairly useless.

(post withdrawn by author, will be automatically deleted in 24 hours unless flagged)

Wait. So chatbots can’t be in meetings? This would would be a great feature for Zoom. You could become a virtual operating system. Allowing a “bot” to do things in a meeting takes you to a new level.

After reading a bit more, I think something similar can be accomplished with a slash command. Can I make a slash command that allows a user to use a webhook and get a result ? (example: foobar mail calls a webhook called foobar and passes in the text “mail”) Can I display the result in chat or at least in the web browser for the initiator of the slash command and they can share screen?