An API("/report/users") returns incorrect information


  • I can receive user report via API but I can’t believe that is correct information.
  • Because,
    • I cannot get a participant user info in the search time range. (my co-worker joined with meeting)
    • The “meeting_minutes” field is little weird. I think the value is less than total meeting time in the searching period.(I think return values aren’t fully aggregated)

There is no error in HTTP response. It looks like good. But there are no information logs about people who attended some meetings.

For example, I hosted to meeting with coworkers. But I could not find out it after closing the meeting.
Here is my real zoom meeting info(for test action), but I cannot get user’s info via API(/report/users) until now.

  • Meeting time : (KST) 2020-04-24 16:43 ~ 16:53
  • Host: eureka@coupang(.)com
  • Participant: hyjung@coupang(.)com
    (there is no participant info in API(/report/users) result.)

Which App Type (OAuth / Chatbot / JWT / Webhook)?
Knowing the endpoint/s can help us to identify your issue faster. Please link the ones you need help/have a question with.

  • User auth : OAuth(O365)
  • API auth : JWT

Which Endpoint/s?

  • endpoint - /v2/report/users

How To Reproduce (If applicable)
Steps to reproduce the behavior:

  1. Request URL / Headers (without credentials) / Body
  • Request URL :
  • Headers(there are no problems)
    • content-type: application/json
    • Authorization: Bearer {jwt token}
  • Get parameters
    • type: active
    • from: 2020-04-23
    • to: 2020-04-28
    • page_size: 300
    • page_number: {from first page to last page…called all}
  1. See error

Screenshots (If applicable)
There is no person

Additional context
If I was wrong with something, anyone help me.

Hey @eureka,

The GET /report/users endpoint is for meeting hosts, it will return anyone who hosted a meeting.

For finding if someone joined your meeting, use GET /report/meetings/{meetingId}/participants endpoint.

Let me know if that answers your question! :slight_smile:


I got it. Thank you for your answer!

1 Like

You are welcome! :slight_smile: