API sometimes work and sometimes timeout

Hi,
When I get personal information through JWT token in the test server
,i can’t get the return value but i can get accessToken through “/oauth/token”. Strangely
,they are all good on the local server

Servlet.service() for servlet [dispatcherServlet] in context with path [] threw exception [Request processing failed; nested exception is org.springframework.web.client.ResourceAccessException: I/O error on GET request for "https://api.zoom.us/v2/users/me": Read timed out; nested exception is javax.net.ssl.SSLProtocolException: Read timed out] with root cause

java.net.SocketTimeoutException: Read timed out
	at java.base/java.net.SocketInputStream.socketRead0(Native Method) ~[na:na]
	at java.base/java.net.SocketInputStream.socketRead(SocketInputStream.java:115) ~[na:na]
	at java.base/java.net.SocketInputStream.read(SocketInputStream.java:168) ~[na:na]
	at java.base/java.net.SocketInputStream.read(SocketInputStream.java:140) ~[na:na]
	at java.base/sun.security.ssl.SSLSocketInputRecord.read(SSLSocketInputRecord.java:448) ~[na:na]
	at java.base/sun.security.ssl.SSLSocketInputRecord.decode(SSLSocketInputRecord.java:165) ~[na:na]
	at java.base/sun.security.ssl.SSLTransport.decode(SSLTransport.java:108) ~[na:na]
	at java.base/sun.security.ssl.SSLSocketImpl.decode(SSLSocketImpl.java:1152) ~[na:na]
	at java.base/sun.security.ssl.SSLSocketImpl.readHandshakeRecord(SSLSocketImpl.java:1063) ~[na:na]
	at java.base/sun.security.ssl.SSLSocketImpl.startHandshake(SSLSocketImpl.java:402) ~[na:na]
	at org.apache.http.conn.ssl.SSLConnectionSocketFactory.createLayeredSocket(SSLConnectionSocketFactory.java:436) ~[httpclient-4.5.13.jar!/:4.5.13]
	at org.apache.http.conn.ssl.SSLConnectionSocketFactory.connectSocket(SSLConnectionSocketFactory.java:384) ~[httpclient-4.5.13.jar!/:4.5.13]
	at org.apache.http.impl.conn.DefaultHttpClientConnectionOperator.connect(DefaultHttpClientConnectionOperator.java:142) ~[httpclient-4.5.13.jar!/:4.5.13]
	at org.apache.http.impl.conn.PoolingHttpClientConnectionManager.connect(PoolingHttpClientConnectionManager.java:376) ~[httpclient-4.5.13.jar!/:4.5.13]
	at org.apache.http.impl.execchain.MainClientExec.establishRoute(MainClientExec.java:393) ~[httpclient-4.5.13.jar!/:4.5.13]
	at org.apache.http.impl.execchain.MainClientExec.execute(MainClientExec.java:236) ~[httpclient-4.5.13.jar!/:4.5.13]
	at org.apache.http.impl.execchain.ProtocolExec.execute(ProtocolExec.java:186) ~[httpclient-4.5.13.jar!/:4.5.13]
	at org.apache.http.impl.execchain.RetryExec.execute(RetryExec.java:89) ~[httpclient-4.5.13.jar!/:4.5.13]
	at org.apache.http.impl.execchain.RedirectExec.execute(RedirectExec.java:110) ~[httpclient-4.5.13.jar!/:4.5.13]
	at org.apache.http.impl.client.InternalHttpClient.doExecute(InternalHttpClient.java:185) ~[httpclient-4.5.13.jar!/:4.5.13]
	at org.apache.http.impl.client.CloseableHttpClient.execute(CloseableHttpClient.java:83) ~[httpclient-4.5.13.jar!/:4.5.13]
	at org.apache.http.impl.client.CloseableHttpClient.execute(CloseableHttpClient.java:56) ~[httpclient-4.5.13.jar!/:4.5.13]
	at org.springframework.http.client.HttpComponentsClientHttpRequest.executeInternal(HttpComponentsClientHttpRequest.java:87) ~[spring-web-5.3.19.jar!/:5.3.19]
	at org.springframework.http.client.AbstractBufferingClientHttpRequest.executeInternal(AbstractBufferingClientHttpRequest.java:48) ~[spring-web-5.3.19.jar!/:5.3.19]
	at org.springframework.http.client.AbstractClientHttpRequest.execute(AbstractClientHttpRequest.java:66) ~[spring-web-5.3.19.jar!/:5.3.19]
	at org.springframework.web.client.RestTemplate.doExecute(RestTemplate.java:776) ~[spring-web-5.3.19.jar!/:5.3.19]
	at org.springframework.web.client.RestTemplate.execute(RestTemplate.java:711) ~[spring-web-5.3.19.jar!/:5.3.19]
	at org.springframework.web.client.RestTemplate.exchange(RestTemplate.java:602) ~[spring-web-5.3.19.jar!/:5.3.19]
	at com.enewie.service.ZoomService.getUserInfo(ZoomService.java:185) ~[classes!/:na]
	at com.enewie.service.ZoomService.loginZoom(ZoomService.java:306) ~[classes!/:na]
	at com.enewie.third.controller.ZoomController.loginZoom(ZoomController.java:60) ~[classes!/:na]
	at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke0(Native Method) ~[na:na]
	at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62) ~[na:na]
	at java.base/jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) ~[na:na]
	at java.base/java.lang.reflect.Method.invoke(Method.java:566) ~[na:na]
	at org.springframework.web.method.support.InvocableHandlerMethod.doInvoke(InvocableHandlerMethod.java:205) ~[spring-web-5.3.19.jar!/:5.3.19]
	at org.springframework.web.method.support.InvocableHandlerMethod.invokeForRequest(InvocableHandlerMethod.java:150) ~[spring-web-5.3.19.jar!/:5.3.19]
	at org.springframework.web.servlet.mvc.method.annotation.ServletInvocableHandlerMethod.invokeAndHandle(ServletInvocableHandlerMethod.java:117) ~[spring-webmvc-5.3.19.jar!/:5.3.19]
	at org.springframework.web.servlet.mvc.method.annotation.RequestMappingHandlerAdapter.invokeHandlerMethod(RequestMappingHandlerAdapter.java:895) ~[spring-webmvc-5.3.19.jar!/:5.3.19]
	at org.springframework.web.servlet.mvc.method.annotation.RequestMappingHandlerAdapter.handleInternal(RequestMappingHandlerAdapter.java:808) ~[spring-webmvc-5.3.19.jar!/:5.3.19]
	at org.springframework.web.servlet.mvc.method.AbstractHandlerMethodAdapter.handle(AbstractHandlerMethodAdapter.java:87) ~[spring-webmvc-5.3.19.jar!/:5.3.19]
	at org.springframework.web.servlet.DispatcherServlet.doDispatch(DispatcherServlet.java:1067) ~[spring-webmvc-5.3.19.jar!/:5.3.19]
	at org.springframework.web.servlet.DispatcherServlet.doService(DispatcherServlet.java:963) ~[spring-webmvc-5.3.19.jar!/:5.3.19]
	at org.springframework.web.servlet.FrameworkServlet.processRequest(FrameworkServlet.java:1006) ~[spring-webmvc-5.3.19.jar!/:5.3.19]
	at org.springframework.web.servlet.FrameworkServlet.doGet(FrameworkServlet.java:898) ~[spring-webmvc-5.3.19.jar!/:5.3.19]
	at javax.servlet.http.HttpServlet.service(HttpServlet.java:655) ~[tomcat-embed-core-9.0.62.jar!/:na]
	at org.springframework.web.servlet.FrameworkServlet.service(FrameworkServlet.java:883) ~[spring-webmvc-5.3.19.jar!/:5.3.19]
	at javax.servlet.http.HttpServlet.service(HttpServlet.java:764) ~[tomcat-embed-core-9.0.62.jar!/:na]
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:227) ~[tomcat-embed-core-9.0.62.jar!/:na]
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:162) ~[tomcat-embed-core-9.0.62.jar!/:na]
	at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:53) ~[tomcat-embed-websocket-9.0.62.jar!/:na]
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:189) ~[tomcat-embed-core-9.0.62.jar!/:na]
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:162) ~[tomcat-embed-core-9.0.62.jar!/:na]
	at org.apache.shiro.web.servlet.ProxiedFilterChain.doFilter(ProxiedFilterChain.java:61) ~[shiro-web-1.9.1.jar!/:1.9.1]
	at org.apache.shiro.web.servlet.AdviceFilter.executeChain(AdviceFilter.java:108) ~[shiro-web-1.9.1.jar!/:1.9.1]
	at org.apache.shiro.web.servlet.AdviceFilter.doFilterInternal(AdviceFilter.java:137) ~[shiro-web-1.9.1.jar!/:1.9.1]
	at org.apache.shiro.web.servlet.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:125) ~[shiro-web-1.9.1.jar!/:1.9.1]
	at org.apache.shiro.web.servlet.ProxiedFilterChain.doFilter(ProxiedFilterChain.java:66) ~[shiro-web-1.9.1.jar!/:1.9.1]
	at org.apache.shiro.web.servlet.AbstractShiroFilter.executeChain(AbstractShiroFilter.java:450) ~[shiro-web-1.9.1.jar!/:1.9.1]
	at org.apache.shiro.web.servlet.AbstractShiroFilter$1.call(AbstractShiroFilter.java:365) ~[shiro-web-1.9.1.jar!/:1.9.1]
	at org.apache.shiro.subject.support.SubjectCallable.doCall(SubjectCallable.java:90) ~[shiro-core-1.9.1.jar!/:1.9.1]
	at org.apache.shiro.subject.support.SubjectCallable.call(SubjectCallable.java:83) ~[shiro-core-1.9.1.jar!/:1.9.1]
	at org.apache.shiro.subject.support.DelegatingSubject.execute(DelegatingSubject.java:387) ~[shiro-core-1.9.1.jar!/:1.9.1]
	at org.apache.shiro.web.servlet.AbstractShiroFilter.doFilterInternal(AbstractShiroFilter.java:362) ~[shiro-web-1.9.1.jar!/:1.9.1]
	at org.apache.shiro.web.servlet.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:125) ~[shiro-web-1.9.1.jar!/:1.9.1]
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:189) ~[tomcat-embed-core-9.0.62.jar!/:na]
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:162) ~[tomcat-embed-core-9.0.62.jar!/:na]
	at org.springframework.web.filter.RequestContextFilter.doFilterInternal(RequestContextFilter.java:100) ~[spring-web-5.3.19.jar!/:5.3.19]
	at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:117) ~[spring-web-5.3.19.jar!/:5.3.19]
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:189) ~[tomcat-embed-core-9.0.62.jar!/:na]
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:162) ~[tomcat-embed-core-9.0.62.jar!/:na]
	at org.springframework.web.filter.FormContentFilter.doFilterInternal(FormContentFilter.java:93) ~[spring-web-5.3.19.jar!/:5.3.19]
	at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:117) ~[spring-web-5.3.19.jar!/:5.3.19]
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:189) ~[tomcat-embed-core-9.0.62.jar!/:na]
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:162) ~[tomcat-embed-core-9.0.62.jar!/:na]
	at org.springframework.web.filter.CharacterEncodingFilter.doFilterInternal(CharacterEncodingFilter.java:201) ~[spring-web-5.3.19.jar!/:5.3.19]
	at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:117) ~[spring-web-5.3.19.jar!/:5.3.19]
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:189) ~[tomcat-embed-core-9.0.62.jar!/:na]
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:162) ~[tomcat-embed-core-9.0.62.jar!/:na]
	at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:197) ~[tomcat-embed-core-9.0.62.jar!/:na]
	at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:97) ~[tomcat-embed-core-9.0.62.jar!/:na]
	at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:541) ~[tomcat-embed-core-9.0.62.jar!/:na]
	at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:135) ~[tomcat-embed-core-9.0.62.jar!/:na]
	at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:92) ~[tomcat-embed-core-9.0.62.jar!/:na]
	at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:78) ~[tomcat-embed-core-9.0.62.jar!/:na]
	at org.apache.catalina.valves.RemoteIpValve.invoke(RemoteIpValve.java:769) ~[tomcat-embed-core-9.0.62.jar!/:na]
	at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:360) ~[tomcat-embed-core-9.0.62.jar!/:na]
	at org.apache.coyote.http11.Http11Processor.service(Http11Processor.java:399) ~[tomcat-embed-core-9.0.62.jar!/:na]
	at org.apache.coyote.AbstractProcessorLight.process(AbstractProcessorLight.java:65) ~[tomcat-embed-core-9.0.62.jar!/:na]
	at org.apache.coyote.AbstractProtocol$ConnectionHandler.process(AbstractProtocol.java:890) ~[tomcat-embed-core-9.0.62.jar!/:na]
	at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.doRun(NioEndpoint.java:1743) ~[tomcat-embed-core-9.0.62.jar!/:na]
	at org.apache.tomcat.util.net.SocketProcessorBase.run(SocketProcessorBase.java:49) ~[tomcat-embed-core-9.0.62.jar!/:na]
	at org.apache.tomcat.util.threads.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1191) ~[tomcat-embed-core-9.0.62.jar!/:na]
	at org.apache.tomcat.util.threads.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:659) ~[tomcat-embed-core-9.0.62.jar!/:na]
	at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61) ~[tomcat-embed-core-9.0.62.jar!/:na]
	at java.base/java.lang.Thread.run(Thread.java:834) ~[na:na]

This interface does not return error data, even if I set a one minute timeout,but sometimes data can be obtained

Hi @jwang ,

Re: your test server:

Let me know if this helps isolate the issue!

Gianni