App crashes on ios when trying to join meeting

Meeting SDK Ionic
1

Description
I’m using Zoom Ionic SDK and when i’m trying to join a meeting my app crashes.
(Same issue in the ionic sdk demo ionic app)

Which version?
v4.6.21666.0512

To Reproduce

I’m using this function of the plugin :

this.zoomService.joinMeeting(meetingNumber, meetingPassword, displayName, options)

The startInstantMeeting function works.

Smartphone :

  • Device: Iphone 11
  • OS: iOS 13
  • Xcode version: 11

Additional context
I’m using Ionic 5 with cordova

2

Hi @thomas.fritsch,

Thanks for using Zoom SDK. Did you provide the options for this interface? There is a known issue with the options parameters which is not accepting nil, and we will fix that in the next release.

If the option is not nil, and still crash, may I ask how you build the SDK app? Are you using ionic-cli, capacitor, or Xcode?

Thanks!

3

Hi @carson.zoom

That’s my actual code :

let options = {};
this.zoomService.joinMeeting(id, password, profil.name, options)

I tried with several different options but it still doesn’t work.

To create my sdk app I use the command ionic cordova build ios and then i use xcode 11 to build the application.

I don’t use capacitor.

Thanks

4

Hi @thomas.fritsch,

Thanks for the reply. This sounds unexpected. Let me forward this to the engineering team for further investigation and get back to you shortly.

Thanks!

5

Any luck finding solution for this issue?

6

Hey!
we are facing same issue from last 1 week. and there is no update from zoom. Our android app is working just fine but iOS app crashes when start meeting…
for crashing we create a container but still no success on starting session

7

Hey,

Tried to debug the problem in Xcode. In join meeting function you can see it’s creating a dictionary object with Meeting ID, Meeting Password, Display Name and Participant ID.

In my case it was “participant_id”. I sent my app’s login user id in this parameter and it started working.

It’s expecting “participant_id” to join meeting. In let options = {}; add a parameter “participant_id” and pass a value for it.

Check this link for details:

1 Like
8

Hi @kushal,

Thanks for helping out! :slight_smile:

1 Like