We are currently using Web SDK v.1.7.10 on our application and recently we are getting lots of Low Audio Quality reports from our clients. In order to help us in investigating the issue, could you please tell us what are the recommended values for the following items on Zoom Dashboard.
- Packet Loss
Moreover, what does it mean if the value we see on the dashboard is lower or higher than the recommended threshold? What can the users do to improve the meeting quality especially the audio part.
Web SDK v.1.7.10
Sample Audio Metrics