We are investing a substantial amount of money into an integration with the WebSDK. The last thing we can afford is that our users complain about audio (and video) quality. Given the scale of the platform we are developing that could be devastating.
Using the Desktop Client is not an option as it removes the user from our platform and destroys the experience we are trying to deliver.
Thankfully we are still in development, but we are reaching the pointy end of the process and will soon be ready to test. On the smaller tests I have tried, the audio quality is terrible when video is on, even on a simple one-on-one meeting.
This is a MASSIVE issue which I feel needs to be given the highest level of priority.
Can you please provide some sort of timeline or meaningful response so that we can make an informed decision whether to continue to give our business to Zoom or to look elsewhere?