Availability of dashboard API meeting ends

API and Webhooks
1

Description
Delay in fetching participant metrics using dashboard APIs

Error
None

Which App Type (OAuth / Chatbot / JWT / Webhook)?
JWT

Which Endpoint/s?

How To Reproduce (If applicable)
Steps to reproduce the behavior:
We programmatically manage Zoom calls

  1. Create meeting
  2. Call /meetings/meetingstatus to end an ongoing/completed meeting.
  3. Retrieve metrics using /dashboards/dashboardmeetingparticipants (type=past)

Although the API returns required metrics, but it takes some time (few mins) before it works. Can you let us know if this is the intended behaviour and do you know of a deterministic time after which the API should return metrics for the meeting?

2

Hi @rac,

Thank you for raising this with us. Yes, this is expected—it will take a little bit of time for Zoom to process the meeting details and make them available via this endpoint. We recommend giving it a minute or two before you query this endpoint.

Thanks,
Will

3

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