Blank user_ids in in call logs

I am using an API collect call logs from zoom

I get results but majority of the results have blanks user_ids. Is this something that can be configured in my API?

Hi @Mark15
Thanks for reaching out and welcome to the Zoom Developer Forum! I am happy to help here!
Could you please share with me what endpoint are you calling?

I am having a similar issue, so I thought I’d post here. I am calling the phone/call_history endpoint (v2/phone/call_history), which used to have caller_employee_id and callee_employee_id, but now does not. This caused a lot of downstream issues for us even though the API call itself is successful, since there are missing fields.

Hi @KeatonHubbard
Thanks for reaching out to us
Would you be able to share a sample response body so I can take a closer look at this?

The response body is very large since it returns the call history. Like I said, the response body is not an error, it is the data. That data just does not include the caller_employee_id and callee_employee_id columns that it used to, causing downstream failures.

I would send a link to the Zoom API docs that I am looking at, but it won’t let me send a link. Those docs confirm that the columns were removed because they don’t include the fields there, however I never saw any notice from Zoom about this. Was this an intended update? Why would employee ids be removed from the call history endpoint?

Thanks @KeatonHubbard
I see, so you used to receive these fields and you suddenly stopped getting them? if so, do you remember the last time you saw those.
I will reach out to Engineering internally and will share my findings with you