Description
After upgrading from Meeting SDK Web v4.0.0 to v5.1.2, approximately 15% of our meetings fail to join audio. The bot enters the meeting successfully but the “Join Audio by Computer” button in the audio modal is disabled/greyed out. Reverting to v4.0.0 immediately resolves the issue.
Environment
| Field | Value |
|---|---|
| SDK | Meeting SDK Web |
| Affected Version | 5.1.2 |
| Working Version | 4.0.0 |
| Impact | ~15% of meetings |
Steps to Reproduce
-
Upgrade Meeting SDK Web from v4.0.0 to v5.1.2
-
Have a bot join a Zoom meeting
-
Observe the audio modal upon joining
Observed Behavior
-
The bot enters the meeting successfully, participants are visible and video is working
-
The “Join Audio by Computer” button in the audio modal is disabled/greyed out in ~15% of meetings
-
The issue is not reproducible on SDK v4.0.0
-
Downgrading back to v4.0.0 immediately resolves the issue
Expected Behavior
- The “Join Audio by Computer” button should be enabled and functional, consistent with behavior in SDK v4.0.0
