Zoom Web Meeting SDK 2.9.0 Client View Cannot Join Audio(button disabled)

Hi, i just upgraded my web meeting SDK from 2.8.0 to 2.9.0 and when i tested it, the blue button “Join Audio by Computer” was disabled.
i checked the permission and it was already allowed.
when i check the browser console, there was an error thats not from my application
i have a screenshot of the error bellow

im using chrome 107. i already tried with firefox and the problem still persist

right now im downgrading back to 2.8.0.

@mao2x.777 it looks you use 2.8.0 dependency when use 2.9.0.
you also need update ZoomMtg.setZoomJSLib(‘https://source.zoom.us/2.9.0/lib’, ‘/av’)
https://source.zoom.us/2.9.0/lib/av/1502_js_media.min.js

1 Like

Yes you’re right, i forgot to change the properties
ZoomMtg.setZoomJSLib(‘https://source.zoom.us/2.9.0/lib’, ‘/av’);

thank you very much for the help :smiley:

2 Likes

Hello Hendry!
i also faced the same issue while we have a business meeting and I applied many things like installing a lower version but didn’t worked for me when I reinstalled the operating system it worked for me. Just reinstall the operating system
Thanks

Welcome, @maverick.christoper,

Thank you for your insight @maverick.christoper!