Similar to the issue reported in (1308), using the PUT: endpoint meetings/:{meetingId}/status call to end a meeting provides a misleading message to Zoom Rooms (formerly connected, now disconnected) when the meeting ends. This message reads: “This meeting has ended as someone has started a new mee…

Hi @bstrelko Thanks for your patience here! I just wanted to update you about the ticket ZSEE-192514 where I reported the issue you shared with us. It seems like this was fixed over the weekend. Could you please try and replicate the behavior you were seeing to confirm if this was resolved?

Two threads that reference the behavior: [image] update meeting status (end) Someone has started a new meeting with this account API and Webhooks When I use the PUT: endpoint meetings/:{meetingId}/status (replacing meeting Id), to end a meeting, the user gets…

Hey @bstrelko Sorry for the late reply here, would you be able to share with me a tracking ID of a request you made to end a meeting where you got the message: “This meeting has ended as someone has started a new meeting with this account” I tracked some of the previously reported issues and they…

Hey, @elisa.zoom - will look to get this to you shortly. I believe the reported remediation (like many) was focused on the core desktop client - not Zoom Rooms, everyone’s favorite Zoom product to ignore - which is why the issue was never addressed. The issue I’m reporting has specifically been obs…

@bstrelko thanks a lot! I will make sure to escalate this as soon as I get that data from you and will make sure to prioritize this! Thanks for your help

"v=2.0;clid=aw1;rid=WEB_af744cb8067c0f9e56690c69a354f915" @elisa.zoom - just performed this call and validated behavior. To be clear - the message is shown on the Zoom Room’s primary display, not returned via API. Thanks!

[image] Brian: "v=2.0;clid=aw1;rid=WEB_af744cb8067c0f9e56690c69a354f915" Thanks a lot for sharing that with me. I created an internal ticket with our Engineering team (ZSEE-192514 internal ticket number for your reference) I will update you as soon as I hear back from them

Hi @bstrelko Thanks for your patience here, I’ve received feedback from our Engineering team The message you’re seeing can occur for several reasons and is not specific to Zoom Rooms . One common cause is insufficient licenses on the account. Since a single user can only host or join one meeting …

Thanks, @elisa.zoom - I can confidently say that the described cause is not at play in my environment and specific use-case. Insufficient licenses - FALSE, more than 50 available User attempting to join multiple meetings - FALSE, issue arises when a meeting’s status is changed to ‘end’, no attempt…

[image] Elisa: ZSEE-192514 Thanks for sharing this, I will update our Engineering team

Hi @bstrelko Would you be able to share the following: Meetings details and ZR logs with Error Screenshot/recording and what operation you do in detail(steps to reproduce) to confirm. We can try to reproduce for this case and check logs for more details. Also customer need to share Body of AP…

Bugfix requested in (1308) does not extend to Zoom Rooms

API and Webhooks Meetings

bstrelko (Brian) January 5, 2026, 7:36pm 2

Two threads that reference the behavior:

Topic		Replies	Views
This meeting has ended as someone has started a new meeting with this account Feature Requests	0	5294	May 18, 2020
update meeting status (end) Someone has started a new meeting with this account API and Webhooks	22	5871	April 2, 2021
Confusing "End meeting" message in the client for meetings ended with an API call Feature Requests	2	2208	May 18, 2020
Zoom Rest-API V2 End Meeting Issue API and Webhooks	5	905	October 12, 2018
End a Meeting API API and Webhooks	9	1435	April 8, 2020

Bugfix requested in (1308) does not extend to Zoom Rooms

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