Description
The camera video is upside down on an old iPad Air (iPad4,2) running iOS 12.4.9
The issue is present only on this specific configuration, on other iPad devices running iOS 14 everything is working fine.
Which version?
iOS SDK version v5.2.42037.1112
Smartphone (please complete the following information):
iPad Air (iPad4,2) running iOS 12.4.9
Externally I call “showAttendeeVideo” passing the userId and “stopAttendeeVideo” for start and stop video. “updateFrame” is called when the AttendeeVideoView has been resized.
That is very interesting. I am curious if the video stream starts at a place in the view’s lifecycle where the orientation may not be known? Can you reproduce this on that device, then email the SDK logs to developersupport@zoom.us? Please provide a link to this post and mention my name.
I understand, I also do not have this specific model. Normally we cannot investigate an issue that is specific to one device without being able to reproduce or without being able to inspect the logs. However, I will inform the engineers about this and see if there is some other way we can troubleshoot