Can't find Timeline file type

Hey @maya.bialik, thanks for posting and using Zoom!

I believe it only shows up in the Get Meeting Recordings endpoint.

Was it included for you in the response for that API?

Thanks,
Tommy

@tommy no, I made a test request using your API reference and there were only m4a and mp4 recording files available, no timeline.

Hi @maya.bialik,

Would you be able to share your account ID so that we can further investigate? Usually this is for Business+ accounts with audio transcript enabled[1].

1 - https://support.zoom.us/hc/en-us/articles/115004794983-Automatically-Transcribe-Cloud-Recordings-

Thanks
Michael

1 Like

Yep! This is the account ID. I thought I had a business account but maybe not?

110131633

Hi @maya.bialik,

Yes your account is a Pro account and would need to be a Business+ account to get the VTT file.

Let us know if we can help with anything else.

Thanks

1 Like

Oh ok. And there is no other way to get data on which speaker is speaking when?

Do you have a discount for educational non-profits?

Hey @maya.bialik,

You could get the meeting transcripts which shows which speaker is speaking when, but that also requires a Business account.

Please reach out to support.zoom.us for discount enquires.

Thanks,
Tommy

Hi,

Can we get a sample timeline json?

Thank,
Santa Thounaojam

Hey @santa.th0,

We currently do not have sample files, but you can generate one using the steps mentioned above.

Also check out this thread:

Thanks,
Tommy

Hi, sorry for hijacking, I do see VTT file but still no TIMELINE. Where do I find one?
Thanks!

Hey @leva,

The VTT file should be the timeline file.

Thanks,
Tommy

Thank you for your reply, @tommy

VTT is the TRANSCRIPT, while I only need the information to separate the audio channels. According to https://marketplace.zoom.us/docs/api-reference/zoom-api/cloud-recording/recordingget , the TIMELINE file should contain all information required.

1 Like

Hey @leva,

Whoops my mistake! You should get the timeline file when you have a Business or higher plan with audio transcript enabled.

Thanks,
Tommy

Hi @tommy,

I do have the transcripts enabled (otherwise I wouldn’t have those VTT files), but the TIMELINEs are not generated. Please check yourself.

Thanks,
-L

Hey @leva, @santa.th0, @maya.bialik,

I was able to generate the TIMELINE file in the following way:

  1. Make sure timestamp is enabled in your user settings:

  2. Start the meeting

  3. Start the cloud recording

  4. Speak

  5. End the meeting.

  6. You will notice the TIMELINE file is not present in the Zoom Cloud Recordings Portal

  7. It is only accessible from the Get Recording API endpoint.

Here is the TIMELINE file that was returned for reference:

GMT20200528-221435_Tommy-G.json

{
   "timeline" : [
      {
         "ts" : "00:00:00.160",
         "users" : [
            {
               "avatar_url" : "https://images.zoom.us/p/[redacted]/19f6430f-ca72-4154-8998-ede6be4542c7-837",
               "client_type" : 0,
               "email_address" : "[redacted]",
               "multiple_people" : true,
               "user_id" : 16778240,
               "username" : "Tommy G",
               "zoom_userid" : "[redacted]"
            }
         ]
      },
      {
         "ts" : "00:00:01.410",
         "users" : []
      },
      {
         "ts" : "00:00:02.160",
         "users" : [
            {
               "avatar_url" : "https://images.zoom.us/p/[redacted]/19f6430f-ca72-4154-8998-ede6be4542c7-837",
               "client_type" : 0,
               "email_address" : "[redacted]",
               "multiple_people" : true,
               "user_id" : 16778240,
               "username" : "Tommy G",
               "zoom_userid" : "[redacted]"
            }
         ]
      },
      {
         "ts" : "00:00:05.410",
         "users" : []
      },
      {
         "ts" : "00:00:08.410",
         "users" : [
            {
               "avatar_url" : "https://images.zoom.us/p/[redacted]/19f6430f-ca72-4154-8998-ede6be4542c7-837",
               "client_type" : 0,
               "email_address" : "[redacted]",
               "multiple_people" : true,
               "user_id" : 16778240,
               "username" : "Tommy G",
               "zoom_userid" : "[redacted]"
            }
         ]
      },
      {
         "ts" : "00:00:09.410",
         "users" : []
      }
   ],
   "version" : 100
}

Thanks,
Tommy

Hi @tommy !

Thank you for your efforts, but, unfortunately, this did not work for me:

I am a Member under an Education account, so I have an option to enable both transcripts and timestamps. But, as a member, I am not allowed to use the Recording API (organization policy and I am not the account admin).

I do have a personal Pro account, I have enabled the “Add a timestamp” option in the settings. I have generated an oauth access token for my test application. But the Recording API response contains no TIMELINE files. All I get is:

"file_type": "MP4", "recording_type": "gallery_view"
"file_type": "MP4", "recording_type": "active_speaker"
"file_type": "M4A", "recording_type": "audio_only"

Am I missing something important?

I suspect this is because the audio transcript is unavailable, but this would make no sense to me. Why should a simple recording timestamp availability depend on a much more advanced and resources-hungry ASR transcription?

The TIMELINE, per se, has very little value if VTT is also correctly generated. And actually, it seems the engine does not support languages other than English, right?

Thanks

Hey @leva,

Make sure you also have the timestamp checkbox checked at the account level.

What do you mean by audio transcript is unavilable?

Did you try talking during the meeting?

That is more of a product question you’d have to confirm with support.zoom.us.

It should work when using the interpretation feature.

Thanks,
Tommy

Hi @tommy,

Make sure you also have the timestamp checkbox checked at the [account level]

The timestamp is checked:


The transcript checkbox is unavailable for the “Pro account”.

The transcript checkbox is available for Education account, but the TIMELINE file is not visible in the Zoom Cloud Recordings Portal and I am not allowed to play with the Recording API.

Thanks

as for different languages, here’s what I see on the Portal for a non-English meeting:
image

Hey @leva,

The only way to get the TIMELINE file as I mentioned above, is with the API.

Gotcha, please reach out to support.zoom.us for this question, they will be able to better assist. :slight_smile:

Thanks,
Tommy