Clarification Required: Hosting Zoom Meetings in LMS on Behalf of Non-Zoom Users

API and Webhooks
1

Hello Zoom Developer Team,

We would like to request clarification regarding the licensing and compliance of our Zoom API integration with our LMS platform, Vedubox.

Our current integration works as follows:

  1. We have a pool of licensed Zoom users in our Zoom account.
  2. LMS instructors do not necessarily have individual Zoom accounts or Zoom licenses.
  3. When an LMS instructor creates a live session, our backend selects an available licensed Zoom user from our host pool.
  4. The Zoom meeting is created through the Zoom API under that licensed Zoom user.
  5. For example:
  • Licensed Zoom user / meeting host: john1232131@gmail.com
  • LMS instructor: adriana231312@gmail.com
  • adriana231312@gmail.com is not a Zoom user and does not have an individual Zoom license.
  • The meeting is technically created under john1232131@gmail.com.
  • When Adriana clicks Start inside the LMS, our application allows her to start and conduct the meeting using the meeting created under John’s licensed Zoom account.

The LMS instructor does not receive John’s Zoom username or password and does not directly log in to John’s Zoom account. The process is handled programmatically through our Zoom API integration.

We would like Zoom to confirm whether this architecture is permitted under the current Zoom licensing terms and Zoom API Terms of Use.

Specifically, could you please clarify:

  1. Can a licensed Zoom host account be used as part of a shared host pool for meetings initiated by different LMS instructors?
  2. Can an LMS instructor who is not a Zoom user start and conduct a meeting that was created under a licensed Zoom user?
  3. Would this be considered sharing or transferring host privileges / a Zoom license between multiple end users?
  4. Is using the meeting start_url or equivalent host authentication mechanism in this scenario permitted?
  5. Would we need to use a Zoom ISV / Meeting SDK / custCreate licensing model instead of standard named Zoom Workplace licenses?
  6. If this architecture is permitted, are there any specific technical or licensing requirements we need to follow?

This functionality is part of our LMS-to-Zoom integration, so we would appreciate written confirmation before using this model broadly with our customers.

Thank you in advance for your guidance.