Closed caption endpoint (/closedcaption) lags sometimes

I’m using the /closedcaption endpoint for a 3rd closed captioning integration. I sometimes experience big lag in between subtitles - After I call the endpoint, It could take a few minutes before the corresponding subtitle response is returned to my zoom screen. When it dose return, all subtitle responses of calls in this period are returned all together to my zoom screen.

I did remember to increase the ‘seq’ val by 1 each time I called the endpoint with new text.

Hey @sean-c,

Can you share the meetingUUID of a meeting that this issue happened?

Thanks,
Tommy

It happens to all my meetings.
And here is someone else also having the same issue Unpredictable delay before first CC message is displayed

Hey @sean-c,

Since this issue is outside of the Zoom App Marketplace, please reach out to support.zoom.us, they will be able to better assist.

Thanks,
Tommy