Description Cloud Recording is not being reliable, there are missing recordings (files) in my client’s account. It could also be a limitation from the GET API to retrieve cloud recordings Error I had client with 67 recordings in a meeting today, zoom just return to me 27… Each recording has 3 fi…

Cloud recordings are missing

john.vidal (John) June 25, 2020, 9:43pm 5

@tommy we have deleted 3 files (1 recording) to see if more would show up (that did not happen)…

We know it’s 67 because we start and stop recording 67 times, that is based in the webhooks messages.

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