Description
Cloud Recording is not being reliable, there are missing recordings (files) in my client’s account.
It could also be a limitation from the GET API to retrieve cloud recordings
Error
I had client with 67 recordings in a meeting today, zoom just return to me 27… Each recording has 3 files, so the API returns to me ONLY 80 files
Which App Type (OAuth / Chatbot / JWT / Webhook)?
OAuth, but also affects the user account in the zoom
Which Endpoint/s?
GET /meetings/{meetingId}/recordings
How To Reproduce (If applicable)
Steps to reproduce the behavior:
- Zoom Meeting Information and Recordings Logs
ZoomMeeting ***********
ZoomUuid 9BkDXvR/QwaU9TvCsLw/ng==
StartTime 2020-06-23 15:41:42
Recording Logs:
RecordingStart (UTC) | RecordingEnd (UTC) |
---|---|
2020-06-23 21:22:16 | 2020-06-23 21:23:01 |
2020-06-23 21:17:49 | 2020-06-23 21:21:12 |
2020-06-23 21:08:40 | 2020-06-23 21:09:29 |
2020-06-23 21:07:10 | 2020-06-23 21:08:21 |
2020-06-23 21:05:23 | 2020-06-23 21:06:38 |
2020-06-23 21:01:12 | 2020-06-23 21:02:03 |
2020-06-23 20:59:35 | 2020-06-23 21:00:50 |
2020-06-23 20:57:50 | 2020-06-23 20:59:04 |
2020-06-23 20:52:53 | 2020-06-23 20:53:46 |
2020-06-23 20:50:54 | 2020-06-23 20:52:10 |
2020-06-23 20:48:52 | 2020-06-23 20:50:11 |
2020-06-23 20:41:48 | 2020-06-23 20:43:02 |
2020-06-23 20:40:26 | 2020-06-23 20:41:24 |
2020-06-23 20:34:31 | 2020-06-23 20:35:48 |
2020-06-23 20:32:55 | 2020-06-23 20:33:52 |
2020-06-23 20:25:03 | 2020-06-23 20:26:17 |
2020-06-23 20:23:38 | 2020-06-23 20:24:31 |
2020-06-23 20:20:24 | 2020-06-23 20:21:09 |
2020-06-23 20:17:40 | 2020-06-23 20:18:29 |
2020-06-23 20:15:44 | 2020-06-23 20:16:37 |
2020-06-23 20:10:57 | 2020-06-23 20:15:06 |
2020-06-23 20:02:02 | 2020-06-23 20:06:12 |
2020-06-23 19:56:15 | 2020-06-23 20:00:53 |
2020-06-23 19:46:00 | 2020-06-23 19:46:48 |
2020-06-23 19:44:36 | 2020-06-23 19:45:20 |
2020-06-23 19:39:58 | 2020-06-23 19:44:00 |
2020-06-23 19:38:06 | 2020-06-23 19:39:09 |
2020-06-23 19:36:18 | 2020-06-23 19:36:44 |
2020-06-23 18:56:45 | 2020-06-23 18:57:34 |
2020-06-23 18:52:18 | 2020-06-23 18:56:08 |
2020-06-23 18:46:45 | 2020-06-23 18:47:34 |
2020-06-23 18:45:33 | 2020-06-23 18:46:21 |
2020-06-23 18:41:03 | 2020-06-23 18:45:04 |
2020-06-23 18:31:32 | 2020-06-23 18:32:19 |
2020-06-23 18:26:41 | 2020-06-23 18:30:46 |
2020-06-23 18:20:46 | 2020-06-23 18:21:56 |
2020-06-23 18:18:26 | 2020-06-23 18:20:05 |
2020-06-23 18:10:59 | 2020-06-23 18:12:04 |
2020-06-23 18:09:13 | 2020-06-23 18:10:39 |
2020-06-23 18:04:58 | 2020-06-23 18:06:00 |
2020-06-23 18:03:18 | 2020-06-23 18:04:24 |
2020-06-23 18:01:43 | 2020-06-23 18:02:57 |
2020-06-23 17:53:42 | 2020-06-23 17:55:25 |
2020-06-23 17:50:52 | 2020-06-23 17:51:54 |
2020-06-23 17:48:54 | 2020-06-23 17:50:24 |
2020-06-23 17:41:56 | 2020-06-23 17:43:00 |
2020-06-23 17:41:28 | 2020-06-23 17:41:43 |
2020-06-23 17:39:19 | 2020-06-23 17:40:28 |
2020-06-23 17:37:10 | 2020-06-23 17:38:29 |
2020-06-23 17:36:37 | 2020-06-23 17:36:58 |
2020-06-23 17:34:47 | 2020-06-23 17:36:13 |
2020-06-23 17:28:33 | 2020-06-23 17:30:46 |
2020-06-23 17:17:35 | 2020-06-23 17:19:33 |
2020-06-23 17:13:50 | 2020-06-23 17:16:29 |
2020-06-23 17:13:34 | 2020-06-23 17:13:44 |
2020-06-23 16:47:35 | 2020-06-23 16:49:34 |
2020-06-23 16:42:15 | 2020-06-23 16:44:18 |
2020-06-23 16:41:51 | 2020-06-23 16:42:03 |
2020-06-23 16:41:24 | 2020-06-23 16:41:38 |
2020-06-23 16:41:00 | 2020-06-23 16:41:15 |
2020-06-23 16:37:58 | 2020-06-23 16:39:59 |
2020-06-23 16:37:34 | 2020-06-23 16:37:53 |
2020-06-23 16:31:07 | 2020-06-23 16:33:08 |
2020-06-23 16:21:17 | 2020-06-23 16:23:10 |
2020-06-23 16:18:10 | 2020-06-23 16:20:13 |
2020-06-23 16:10:54 | 2020-06-23 16:13:03 |
2020-06-23 15:55:35 | 2020-06-23 15:55:47 |
- Problem/Error
Files are missing
Zoom API and Zoom interface only return the files before 18:06
*This post has been edited to remove any meeting / webinar IDs