Code: 124 Invalid Access Token on JWT Account Endpoints

I’m trying to list all the recordings of an account so I can try and batch download them easily, but am getting error code 124 whenever I’m trying to use any /account/ endpoints. I have tried to substitute /me for userId and it still errors.

{‘code’: 124, ‘message’: ‘Invalid access token.’}

Which App Type (OAuth / Chatbot / JWT / Webhook)?

Which Endpoint/s?{accountId}/users/{userId}/recordings or /meetings

How To Reproduce (If applicable)
Using either one of the endpoints above, or any /accounts/ endpoints seem to result in the 124 error.

Additional context

At the moment we do not have the feature to bulk download recordings yet.
But If you’d like to use our API calls to bulk download your videos, you can use this call:
Zoom Meeting Master Account API
But this does require some know-how. You would use our API to gather all recordings during a time period and then use a script to download them all.
Disclaimer: App integration to Zoom should be managed by your Developer."
Was the information I received from a coworker who originally asked if there was anything that already existed from Zoom.

Hey @ryan-pixel

Thanks for reaching out to the Zoom Developer Forum and welcome to our community!
Could you please confirm that you have the Master Account feature enabled in your account?

I tried searching for this setting but was unable to find it. Where would I go to see if this setting is enabled or where would I go to enable it?

Hi @ryan-pixel
If you do not have a Master Account feature enabled, you will need to open up a ticket with our sales team so they can guide you on doing so.


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