Configuration for Zoom Phone integration

Phone
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1

Hi, people :wave:
We want to integrate our CRM app with Zoom Phone so that calls/recordings made via Zoom Phone are synced into the app.

As far as I understand, we need to create a Zoom Application (with OAuth) which can later should be submitted to Zoom Marketplace.
And then our clients can connect the app by granting access to requested permissions.

I’m looking at some APIs that we might need, for example Get account's call history , where stated that:

Prerequisites:

  • A Business or Enterprise account
  • A Zoom Phone license
  1. Does that mean that customer connecting his Zoom account should have at least Business plan in order for us to use API to get his account call history?
  2. Is there any requirement for our Zoom account where Zoom Application is created or it does not matter and we can use any plan?
  3. We should be able to test the integration, but how can we do that if we don’t want to buy Business account just for testing purposes?
2

Yes, according to Zoom’s API documentation, the customer (i.e., the Zoom account that connects to your app) must have a Business or Enterprise account and a Zoom Phone license for you to fetch their call history via the API.