Confirm user join time

Video SDK Web
1

Dear Zoom Support Team,

Please help confirm whether the participant with the display name “仙台－ＣＭ４” joined meeting session ID: 1491506243_1759823149162.

We would like to verify:

  1. The exact timestamps (in UTC) when this user joined or rejoined the meeting.
  2. Whether within the time range 2025-10-20T06:51:46Z to 2025-10-20T06:53:00Z the user invoked zmClient.join (i.e., joined the meeting session).

Additional context:

  • The meeting was hosted on Zoom Video SDK-based platform.
  • We need confirmation of user-side join actions within the above 74-second window.

Thank you for your assistance.

2

Hi @Thong1 I send you a private message requesting information to assist you with this issue.